Discuss

KitchenAid Ice Maker Not Getting Water

 in

Refrigerator & Freezer Repair

. "

The automatice ice maker in my KitchenAid side by side is not getting water. Supply hose is empty and does

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Refrigerator & Freezer Repair » KitchenAid Ice Maker Not Getting Water

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 03-04-2012, 01:49 PM
Junior Member
 
Join Date: Mar 2012
Posts: 2
Steingraber is on a distinguished road
Question KitchenAid Ice Maker Not Getting Water
Model Number: KSRS27FGBL02   Brand: Kitchen Aid   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


The automatice ice maker in my KitchenAid side by side is not getting water. Supply hose is empty and does not seem obstructed. Chilled water dispenser still works. What are my next diagnostic steps?


Related Models
Whirlpool KSRS27FGBL02 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27FGBL03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGBL04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGBT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGBT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGBT02 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27FGBT03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGBT04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGSS11 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGSS13 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGSS14 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGWH00 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27FGWH01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGWH02 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27FGWH03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27FGWH04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHBL00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHBL02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHBT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHBT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHSS00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHSS02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHWH00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IHWH02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKBL01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKBL02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKBT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKBT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKSS01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKSS02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKWH01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27IKWH02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILBL00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILBL01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILBL02 REFRIGERATOR
Whirlpool KSRS27ILBL03 REFRIGERATOR
Whirlpool KSRS27ILBL13 REFRIGERATOR
Whirlpool KSRS27ILBT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILBT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILBT02 REFRIGERATOR
Whirlpool KSRS27ILBT03 REFRIGERATOR
Whirlpool KSRS27ILBT13 REFRIGERATOR
Whirlpool KSRS27ILSS00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILSS01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILSS02 REFRIGERATOR
Whirlpool KSRS27ILSS03 REFRIGERATOR
Whirlpool KSRS27ILSS13 REFRIGERATOR
Whirlpool KSRS27ILWH00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILWH01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27ILWH02 REFRIGERATOR
Whirlpool KSRS27ILWH03 REFRIGERATOR
Whirlpool KSRS27ILWH13 REFRIGERATOR
Whirlpool KSRS27QAAL00 REFRIGERATOR
Whirlpool KSRS27QAAL06 REFRIGERATOR
Whirlpool KSRS27QAAL07 REFRIGERATOR
Whirlpool KSRS27QAAL10 REFRIGERATOR
Whirlpool KSRS27QAAL11 REFRIGERATOR
Whirlpool KSRS27QAWH00 REFRIGERATOR
Whirlpool KSRS27QAWH04 REFRIGERATOR
Whirlpool KSRS27QAWH05 REFRIGERATOR
Whirlpool KSRS27QAWH06 REFRIGERATOR
Whirlpool KSRS27QAWH07 REFRIGERATOR
Whirlpool KSRS27QAWH10 REFRIGERATOR
Whirlpool KSRS27QAWH11 REFRIGERATOR
Whirlpool KSRS27QDAL00 REFRIGERATOR
Whirlpool KSRS27QDAL01 REFRIGERATOR
Whirlpool KSRS27QDAL02 REFRIDGERATOR
Whirlpool KSRS27QDWH00 REFRIGERATOR
Whirlpool KSRS27QDWH01 REFRIGERATOR
Whirlpool KSRS27QDWH02 REFRIDGERATOR
Whirlpool KSRS27QFAL00 REFRIGERATORS AND FREEZERS
Whirlpool KSRS27QFBL00 REFRIGERATORS AND FREEZERS
Whirlpool KSRS27QGAL00 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27QGAL01 REFRIGERATOR AND FREEZERS
Whirlpool KSRS27QGAL02 REFRIGERATOR
Whirlpool KSRS27QGAL03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27QGAL04 REFRIGERATOR
Whirlpool KSRS27QGBL00 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27QGBL01 REFRIGERATOR AND FREEZERS
Whirlpool KSRS27QGBL02 REFRIGERATOR
Whirlpool KSRS27QGBL03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27QGBL04 REFRIGERATOR
Whirlpool KSRS27QGBT03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27QGBT04 REFRIGERATOR
Whirlpool KSRS27QGWH00 SIDE BY SIDE REFRIGERATOR
Whirlpool KSRS27QGWH01 REFRIGERATOR AND FREEZERS
Whirlpool KSRS27QGWH02 REFRIGERATOR
Whirlpool KSRS27QGWH03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRS27QGWH04 REFRIGERATOR
Whirlpool KSRS27QWWH00 Refrigerators*
Whirlpool KSRS27QXAL00 REFRIGERATOR
Whirlpool KSRS27QXAL01 REFRIGERATOR
Whirlpool KSRS27QXWH00 REFRIGERATOR
Whirlpool KSRS27QXWH01 REFRIGERATOR
Whirlpool KSRT22DTWH00 Refrigerators*
Whirlpool KSRT25CRBL00 REFRIGERATOR
Whirlpool KSRT25CRBL01 REFRIGERATOR
Whirlpool KSRT25CRBT00 REFRIGERATOR
Whirlpool KSRT25CRBT01 REFRIGERATOR
Whirlpool KSRT25CRMS01 REFRIGERATOR
Whirlpool KSRT25CRSS00 REFRIGERATOR
Whirlpool KSRT25CRSS01 REFRIGERATOR
Whirlpool KSRT25CRWH00 REFRIGERATOR
Whirlpool KSRT25CRWH01 REFRIGERATOR
Whirlpool KSRT25FWBL00 REFRIGERATOR
Whirlpool KSRT25FWBL01 REFRIGERATOR
Whirlpool KSRT25FWMK00 REFRIGERATOR
Whirlpool KSRT25FWMK01 REFRIGERATOR
Whirlpool KSRT25FWMS00 REFRIGERATOR
Whirlpool KSRT25FWMS01 REFRIGERATOR
Whirlpool KSRT25FWWH00 REFRIGERATOR
Whirlpool KSRT25FWWH01 REFRIGERATOR
Whirlpool KSRT26DTWH00 Refrigerators*
Whirlpool KSRU22FKBL01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBL02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBL03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBT02 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBT03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool KSRU22FKBT04 SIDE-BY-SIDE REFRIGERATOR
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 03-08-2012, 08:20 AM
Jerry / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 144
Jerry / APP Team is on a distinguished road
Default

Hello. First step: remove the white cover from the front of the ice maker assembly. It snaps on but you may have to use a screwdriver in the slots at the bottom of it to get it off. I would put a test meter set to ac voltage on the water valve connections behind the unit so when it cycles, you can tell if your getting the 120Vac to the valve.(If you keep the valve connected during this test you can avoid cycling the ice maker an additional time). Also for reference purposes, the ice maker valve is the one that the water line from the bottom of it goes up the back of the refrigerator. Now you need a piece of wire with insulation on it, stripped on both ends. Jump from "T" to "H" keeping in mind that this is 120Vac that your jumping the thermostat with in order to force a cycle,(don't get shocked!). The cycle will take approximately 3 minutes at the end of which, the ice maker should fill. During this time, watch the test meter. You should see 120Vac reading to it for 7 to 9 seconds. If you don't, the ice maker isn't passing the voltage and the ice maker motor module requires replacement. If you do see the voltage, the water valve is in need of replacement.
Jumping "N" to "V" should cause the water valve to open. Just be sure to work cautiously to avoid personal injury and I hope you find this information useful.
Reply With Quote
  #3 (permalink)  
Old 03-08-2012, 03:44 PM
Junior Member
 
Join Date: Mar 2012
Posts: 2
Steingraber is on a distinguished road
Default This was very helpful. Solution was right in front of me

Quote:
Originally Posted by Jerry / APP Team View Post
Hello. First step: remove the white cover from the front of the ice maker assembly. It snaps on but you may have to use a screwdriver in the slots at the bottom of it to get it off. I would put a test meter set to ac voltage on the water valve connections behind the unit so when it cycles, you can tell if your getting the 120Vac to the valve.(If you keep the valve connected during this test you can avoid cycling the ice maker an additional time). Also for reference purposes, the ice maker valve is the one that the water line from the bottom of it goes up the back of the refrigerator. Now you need a piece of wire with insulation on it, stripped on both ends. Jump from "T" to "H" keeping in mind that this is 120Vac that your jumping the thermostat with in order to force a cycle,(don't get shocked!). The cycle will take approximately 3 minutes at the end of which, the ice maker should fill. During this time, watch the test meter. You should see 120Vac reading to it for 7 to 9 seconds. If you don't, the ice maker isn't passing the voltage and the ice maker motor module requires replacement. If you do see the voltage, the water valve is in need of replacement.
Jumping "N" to "V" should cause the water valve to open. Just be sure to work cautiously to avoid personal injury and I hope you find this information useful.

This was very clear and instructions were easy to follow. Everything checked out which gave me cause to go back over more obvious problems. On much closer examination, one of the ejector arms was frozen and once freed the unit worked fine. If I hadn't completed the diagnostics, I would never have gone back over other potential causes. Thanks!
Reply With Quote
  #4 (permalink)  
Old 05-22-2012, 09:12 PM
Junior Member
 
Join Date: May 2012
Posts: 1
tedshred is on a distinguished road
Default This should be a sticky!

My JTB2188AEB's ice maker has been busting my chops for a while...

I knew the solenoid valve worked; I made a pigtail with female tab connectors and hotwired it. Lots of flow when energized. Scratch that off the list, but I couldn't figure out how to check the cycle.

Sooooo I'm trolling this forum on "ice maker" and found this post six pages deep. Different fridge & i/m, but apparently the same module running the i/m. Stuck my meter's probes in "N" & "V", jumpstarted the cycle, and got a six second fill cycle. Scratch that from the list....

Pull the i/m out, jam a hairdryer in the fill tube for 10 minutes and out drops a big ice slug. Put it all back together, jumpstart the cycle again and I'm back baby!

This should definitely be a sticky for any model that uses this type of module to run the ice maker.

Thanks a ton!
Ted


Quote:
Originally Posted by Jerry / APP Team View Post
Hello. First step: remove the white cover from the front of the ice maker assembly. It snaps on but you may have to use a screwdriver in the slots at the bottom of it to get it off. I would put a test meter set to ac voltage on the water valve connections behind the unit so when it cycles, you can tell if your getting the 120Vac to the valve.(If you keep the valve connected during this test you can avoid cycling the ice maker an additional time). Also for reference purposes, the ice maker valve is the one that the water line from the bottom of it goes up the back of the refrigerator. Now you need a piece of wire with insulation on it, stripped on both ends. Jump from "T" to "H" keeping in mind that this is 120Vac that your jumping the thermostat with in order to force a cycle,(don't get shocked!). The cycle will take approximately 3 minutes at the end of which, the ice maker should fill. During this time, watch the test meter. You should see 120Vac reading to it for 7 to 9 seconds. If you don't, the ice maker isn't passing the voltage and the ice maker motor module requires replacement. If you do see the voltage, the water valve is in need of replacement.
Jumping "N" to "V" should cause the water valve to open. Just be sure to work cautiously to avoid personal injury and I hope you find this information useful.
Reply With Quote
  #5 (permalink)  
Old 05-23-2012, 06:07 AM
Jerry / APP Team's Avatar
Expert
 
Join Date: Feb 2012
Posts: 144
Jerry / APP Team is on a distinguished road
Default

Hello Tedshred,
I have to mention, if the fill tube to the icemaker was frozen up, this is an indication that the water inlet valve is leaking internally. In other words, the valve, when closed, has a very small "weepage" that, as the drips are slowly entering the freezer compartment, is freezing in the fill tube before it can drip out of the end of it. If the water inlet valve isn't replaced, the fill tube will freeze up again. It may take a while to happen, but it will.
I know you thought you had it fixed, but appliance repair is never as simple as melting a bit of ice. There's always an underlying cause.Part number: AP4071381

Part number: AP4071381
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
KitchenAid Superba Ice maker water won't stop running and is overflowing! jhschlak Refrigerator & Freezer Repair 13 07-10-2013 01:17 PM
kitchenaid ice maker hommebr Refrigerator & Freezer Repair 26 09-20-2011 04:07 PM
Kitchenaid Ice Maker pistilli777 Refrigerator & Freezer Repair 5 10-28-2010 09:28 AM
Kitchenaid Ice Maker pistilli777 Refrigerator & Freezer Repair 1 10-26-2010 03:00 PM
Need Help With Kitchenaid Ice Maker!!! terryHGIM Refrigerator & Freezer Repair 0 06-10-2010 02:15 PM



All times are GMT -7. The time now is 03:22 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17