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KENMORE (Bottom Freezer refrigerator) RUNNING BUT NOT COOLING

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We first noticed that the food in the freezer was melting. Originally thought someone forgot to shut door all the

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Old 07-29-2009, 04:21 PM
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Default KENMORE (Bottom Freezer refrigerator) RUNNING BUT NOT COOLING
Model Number: 59675509400   Brand: Kenmore   Age: 1 - 5 years   

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We first noticed that the food in the freezer was melting. Originally thought someone forgot to shut door all the way. Few hours later, everything was defrosted and noticed that refrigerator was not cooling either.

After much research we have done the following with no success:
  1. Cleaned coils from front.
  2. Removed back panel and cleaned from back.
  3. tested the temperature
  4. all fans are working.
  5. removed start/relay (sounds like everything is in tact)
Any suggestions would be greatly appreciated! We have lost all the food in both the refrigerator and freezer.

Thank you!!!


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