[Gene]

Is your refrigerator less than a year old?

If this is correct, don't do anything and call Frigidaire for service. Otherwise it can void the warranty.

Gene.

[ment2b]

Originally Posted by ment2b

GE model GSS22KGPCWW. ~9 years old.
snipped

Gene, I'm picking up the replacement defrost heater tomorrow (fortunately I bought a lifetime warranty, when I replaced the heater 5 years ago)

There is now a 2 tube heater available for my model. In your experience, is this a better option vs the single tube ? I've now replaced the heater twice in 9 years.

[Gene]

Yes, the double tube kit is much better. It provides better defrost for shorter time.

Gene.

[ment2b]

Originally Posted by Gene

Yes, the double tube kit is much better. It provides better defrost for shorter time.

Gene.

Thanks again Gene ! Hopefully the shorter time translates to Longer Life.

Apparently this is a common failure part.

[Philips]

Originally Posted by Philips

I have changed the settings and will post results tomorrow. What is the exact method of blowing air through the drain line? Is the drain hose on the back the vertical plastic tube?

Sorry for the delay, but the setting change helped with the cooling of the refrigerator section, and a thermometer did show temperatures in the correct range. I tried to tweak the settings a little bit, and that seemed to get the freezer operating very cold again. The dial thermostat control does not feel right for the freezer section, it does not rotate smoothly, like the one for the refrigerator section. So I am not sure that the setting is what the dial shows. The freezer section temperature is at -15, and seems to be running constantly.

[Gene]

What are the current temperature settings?

-15°F for the freezer is too low. The normal temperature us about 0°F.

Gene.

[Philips]

Originally Posted by Gene

What are the current temperature settings?

-15°F for the freezer is too low. The normal temperature us about 0°F.

Gene.

Warmest for freezer, 4 for refrigerator. It was working okay for a few days, freezer was warmer with no frost, but started acting up again. The freezer tempearture knob is not easy to operate, takes a lot of force to turn either way.

[Gene]

Originally Posted by Philips

...The freezer tempearture knob is not easy to operate, takes a lot of force to turn either way...

Take it apart and check why.

Gene.

[Philips]

Originally Posted by Gene

Take it apart and check why.

Gene.

Perhaps I should keep a replacement thermostat ready when I check? Are there two thermostats, one for the refrigerator section and one for the freezer section, with the capillary wires routed to different places? Part number comes up as Whirlpool 2198202, is that correct? Thanks for your help.

[ment2b]

Originally Posted by ment2b

Gene, I'm picking up the replacement defrost heater tomorrow (fortunately I bought a lifetime warranty, when I replaced the heater 5 years ago)

There is now a 2 tube heater available for my model. In your experience, is this a better option vs the single tube ? I've now replaced the heater twice in 9 years.

Originally Posted by Gene

Yes, the double tube kit is much better. It provides better defrost for shorter time.

Gene.

Hi Gene, finally getting around to post the before and after pics. The new double tube heater came with an extra length of wire, which wasn't needed for my GE SbS. The blue wire on the left was more than long enough to reach the heater, so it was an easy install.

Took about an 1 1/2 hr to empty the freezer, disassemble all, defrost w/a hair dryer, install new heater, reassemble all and restock food.

Thanks again for all your help!!