[Gene]

The model number you posted is incomplete. Verify and repost it please.

Gene.

[mbrahmer]

Gene,
You are correct I can't type; Model no: PSS26NSWASS.
Still can't get the cover off this thing for the fan in the FF.

[Gene]

There are no fans in the fresh food compartment besides the fan in the custom cool section. Before proceed further I need your confirmation that we are talking about the same part.

Here are the breakdown diagrams and Custom cool replacement parts for General Electric PSS26NSWASS REFRIGERATOR W SERIES | AppliancePartsPros.com

Gene.

[mbrahmer]

The fan I odered is for the custom cool section; the veggies are freezing in the compartment where the fan that doesn't run is located.

[Gene]

Originally Posted by mbrahmer

The fan I odered is for the custom cool section; the veggies are freezing in the compartment where the fan that doesn't run is located.

The custom cool section is not design to keep any vegetables in it. According to the Owner's manual (page 7), "the Custom Cool feature is used to quickly chill items, thaw items or hold the pan at a specific temperature". The vegetable pan has the humidity control and is shown as #407 at the diagram.

Place vegetables in the correct crisper and watch them. If they will freezing, post it and we will proceed with troubleshooting.

Gene.

[mbrahmer]

Gene, I looked again and you are correct. The fan is for the custom cool section and that's what I ordered from you guys and have received.
The fan does not run; temps in both freezer and FF side are higher than normal after over night testing. What's the problem and how do I fix it?
Thanks,
Mark

[Gene]

Hi Mark,

Pull the refrigerator out of the wall. Remove the cover and clean the condenser coils.

Are the fans next to the compressor and inside the freezer running?

Remove the rear panel inside the freezer and check how the evaporator coils are covered with frost.

Gene.

[mbrahmer]

Gene,
The first thing I did was clean the condenser coils; fan is running.
I'm having trouble getting the rear panel off the freezer section. Even pulling the shelf slides out doesn't give me enough room to get the sheet metal cover off w/o bending it.
How does this turkey come apart??
Thanks,
Mark

[mbrahmer]

OK, got the panel off the evaporator coils, 3 or 4 of them are frozen. All fans seem to be working except the fan in the custom cool drawer.

[Gene]

Originally Posted by mbrahmer

...3 or 4 of them are frozen...

How bad are they frozen? What about the rest of the coils?

Gene.