I am a tech and have a problem with the freezer section of this model.
The defrost element tests good.
and everything gets cold but the unit never goes into defrost mode.
Is there a manual defrost timer somewhere? Or is it in the electronic control up in the fridge? I am not familiar with this model.
If it is electronic, is there a way to force it into defrost mode?
Or might you expect the defrost sensor attached to the cooling coils?
Any info would be greatly appreciated;).
Thank you
-Michael
N & M Services