[jayconnor]

Any help greatly appreciated

My Kitchenaid side-by-side icemaker stopped working

Water dispenser in door works fine


Researched this on the net and figured inflow water line was frozen so I got hairdryer and heated up the little black tube where the water comes in (see photo) but didnt work

Dont know where the waterline runs so dont know where else to heat assuming thats the problem and not some thing else

6 months ago similar thing happened but it just started working spontaneously

What to do
Thanks in advance

[Gene]

Hi Jay

Open the freezer door, press in the emitter flaper door (on the left side) to unblock the optics beam and view the diagnostics "status" LED on the right side.

Post you findings and the complete model number of the fridge.

Happy New year!

Gene.

[MLisk]

I have the same Kitchenaid Frig. about 2.5 years old. Had problems with the Icemaker not ejecting ice from the tray, I found out that the peg on the "timing gear was cracked. After I glued that it never really worked after that even though I couldn't find anything else wrong.

I ordered a whole new unit from you guys and installed it yesterday but it hasn't done anything in last 12 hrs.

The replacement Part Number is W10122502 the tag has 185w-115-60hz IM# mmap 106w10122502 The old unit has 260-115-60hz IM# S 106 626663 om it. It looks like it is a different wattage. Any Suggestions??

Thanks, Matt

[thompsam]

I have the same problem as jayconner. No ice is being made but water flows just fine from the door. My fridge is a kitchenaid, model # KSRG25FKWH17 . It's about 1 1/2 years old. I've tried the heat the little black rubber water inlet tube with a hairdryer apporach and unfortunately, that seems to have had no efffect. The LED status light is off when the door is opened. When I "unblock the optics beam", the led is stays off.

Any recommendation on a next step to take would be appreciated.
Thanks, Sam

[Gene]

Hi Matt,

In order to provide the most accurate advise I need the complete model number of the refrigerator.

Gene.

[Gene]

Hi Sam,

If the ice maker "on-off" switch is in "on" position and the LED is "off", then the problem is a bad optics.

- The part number for the optics kit is AP3137510

Gene.

[MLisk]

Hi Gene,

The Frig Is a Kitchenaid KSRP25FNSS00. The four pronged flat plug that plugs into the icemaker doesn't seem to have the right voltage coming out of it , I measure 5.5 volts Ac and think that it should be 115 volt Ac.

I think that's why neither the old icemaker or the replacement will work.

Do you know where the four prong plug get it's power from? Is it from the main circuit board at the top of the frig side compartment? I looked at it but no obvious burns or defect in the board.

Any help will be greatly appreciated.
Thanks, Matt

[Gene]

Hi Matt,

Open the freezer door, press in the emitter flapper door (on the left side) to unblock the optics beam and view the diagnostics "status" LED on the right side.

Did you run this test?

What is the result?

Gene.

[thompsam]

Just thought I'd report back what my problem was. Turns out, I needed a new motor module (AP3177342). As it turns out, my wife bought an extended warranty and the module was replaced at no cost. Thanks for trying to help Gene, I appreciate it.

[Gene]

I'm glad you were able to fix it.

Gene.