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Freezer making ice but will not freeze ice cream everything else seems ok?
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Joined: 6/26/2009(UTC)
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I have a Sub Zero the refrigerator is cooling just fine and so is the freezer except I have ice cream that is very soft. Nothing else is defrosting and it is making ice. I can hear the motor running but cannot tell if a fan is running. The motor is on the top and the freezer on the bottom. Thanks,
I love ice cream.......
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Rank: Advanced Member
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Joined: 7/19/2007(UTC)
Posts: 27,455
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All Sub-Zeros are very sensitive to condenser coil condition. It has to be cleaned at least once a year. That's probably the cause of the problem.
Gene.
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Rank: Member
Groups: Registered
Joined: 6/26/2009(UTC)
Posts: 4
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Basically it does not matter which model is your refrigerator. The condenser needs cleaning at least once a year.
Gene.
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Rank: Member
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Joined: 6/26/2009(UTC)
Posts: 4
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Originally Posted by: Gene  All Sub-Zeros are very sensitive to condenser coil condition. It has to be cleaned at least once a year. That's probably the cause of the problem.
Gene. Hi Gene, Thanks for the reply but how do I clean the coil? With a vacum very carefully I assume? Need more instruction. Thank you,
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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I would recommend to call a refrigeration pro to do it for you fist time. You'll learn how to do it right way and later will do it yourself.
Gene.
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Rank: Member
Groups: Registered
Joined: 6/26/2009(UTC)
Posts: 4
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Originally Posted by: Gene I would recommend to call a refrigeration pro to do it for you fist time. You'll learn how to do it right way and later will do it yourself.
Gene. Gene, I can't afford a repair pro right now I just lost my job. Please give me a hint on how to do it. I will be very careful. Thanks
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Freezer making ice but will not freeze ice cream everything else seems ok?
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