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Hi my freezer was working but my refrigerator would not get cold the frezzer would frost up now nothen worke's

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  #1 (permalink)  
Old 11-22-2011, 05:59 PM
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Default bad frig.
Model Number: E17HKXL   Brand: Kenmore   Age: More than 10 years   

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Hi my freezer was working but my refrigerator would not get cold the frezzer would frost up now nothen worke's I hear a clicking but nothen kicks in what could be the problem ?


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  #2 (permalink)  
Old 11-24-2011, 06:44 AM
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I cannot find any info on the given model number, please check it.
I tried at AppliancePartsPros and the Sears site.
Kenmore numbers are usually 3 digits. a period and the 8 digits.

Below are a couple good sites that may help you trouble shoot this.
http://www.applianceaid.com/frig.html

Appliance Repair Guide: How To Fix a Refrigerator - ACME HOW TO.com

If by frosting up you mean that the evaporator coils were frosting/icing up to the point that the evaporator/freezer fan could not pull air through them then it sounds like this was a defrost problem.

Your current problem sounds like either a compressor start device problem or a compressor problem. The second link above has info on how to check these.
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Old 11-24-2011, 08:18 AM
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Hi thank you Denman. I unpluged the frig.for a few hours and I plug'ed it up and the freezer is freezing. But the refrigerator is not getting cold. I had problems with my whirlpool washer and I was told to order a lid switch and order'ed one an that was problem . people should not drop the lid when closeing the lid . Thank you very MUCH . Opress.
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Old 11-24-2011, 09:37 AM
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You need to do more troubleshooting.
And I need a model number in order to help you further.

It sounds like the compressor is running which is good.
It will take quite a while for the fresh food section to drop in temperature.
Is the condenser/compressor fan running?
Is the evaporator/freezer fan running?
Can you say where the clicking was coming from?
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Old 11-24-2011, 10:21 AM
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Sorry i put wrong name it is a Whirlpool refrig. when the refig. or freezer started working the clicking sound stop'ed but the noise was comeing from the Round ball . and both fan's are working. Thank you . Opress.
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Old 11-25-2011, 03:29 AM
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Sorry but I still cannot find any info on this unit.
If it is a non-USA model then perhaps info is not available.

If by "Round ball" you mean the compressor then perhaps the start device is going.
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Old 11-25-2011, 10:51 AM
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Sorry Denman here is the correct model for my Frig. #ET17HKXL Whirlpool.Thank you Opress
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Old 11-26-2011, 06:37 AM
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The following info is for a ET17HKXLWR0 which is probably the same as yours.

Here are the parts.
Replacement parts for WHIRLPOOL ET17HKXLWR0 Refrigerators* | AppliancePartsPros.com

See the attachment for the tech sheet.

The compressor is Item 1 in section 4.

Trouble shooting stays the same as my earlier post.
Attached Images
File Type: pdf ET17.pdf (270.2 KB, 1 views)
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