Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
New Topic Post Reply
Missing Refrigerator Part
Options
Go to last post Go to first unread
Model: 106.64934401 Brand: Kenmore Age: More than 10 years
Previous Topic Next Topic
TBG 023  
#1 Posted : Tuesday, April 28, 2009 10:12:11 AM(UTC)
Quote
TBG 023

Rank: Member

Groups: Registered
Joined: 4/21/2009(UTC)
Posts: 3
My tenant is complaining that water from her freezer is leaking from her refrigerator.

The tenant sent a photo of the area of the fridge and it looks like there is a part missing.
I have attached the photo. Martha P at Appliance parts pros said she couldn't tell what part is missing, and told me to contact the repair department.

Here's hoping you can help me!

If you have questions please call 718-488-5519.

Thank you,
Toxie
TBG 023 attached the following image(s):
get-attachment.aspx[1].jpeg
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Gene  
#2 Posted : Tuesday, April 28, 2009 1:13:31 PM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
It's hard to say if there is anything missing by this picture. Regarding the water dripping into the fresh food from the freezer, most likely the problem is a clogged and frozen drain in the freezer. Are you going to fix it yourself or you are going to hire somebody? This job is not too difficult. The question is how far are you from this property and do you need any instructions on this job?

Gene.
Back to top
TBG 023  
#3 Posted : Tuesday, April 28, 2009 3:34:41 PM(UTC)
Quote
TBG 023

Rank: Member

Groups: Registered
Joined: 4/21/2009(UTC)
Posts: 3
Gene,

Thank you for responding. I live in New York City and the tenant lives in Massachusetts. However, I do have a super who takes care of the repairs in the building. So more than likely I will have him "fix" the problem.

Will you be e-mailing the instructions to me or will you call the super?
The super's name is Rudy and his phone number is 413-841-5752.

Thank you,
T. Givins
Back to top
Gene  
#4 Posted : Wednesday, April 29, 2009 2:31:08 PM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
He has to remove the rear cover and the floor in the freezer. Using a hair dryer, defrost the ice inside. Locate the drain under the evaporator coil and defrost it too. Using a turkey buster poor a hot water into the drain. Pull the refrigerator out of the wall and make sure the other end of the drain hose is clean.

Gene.
Back to top
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
Missing Refrigerator Part (Refrigerator & Freezer Repair)
by TBG 023 4/24/2009 4:07:32 PM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET