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Can not get ice to eject

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Have tried normal troubleshooting tips - changed water filter and hot water in injector tray. The hot water allowed ejector

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Old 04-25-2009, 02:13 PM
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Question Can not get ice to eject
Model Number: ED5FHEXMS00   Brand: Whirlpool   Age: 5 - 10 years   

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Have tried normal troubleshooting tips - changed water filter and hot water in injector tray. The hot water allowed ejector are to turn and release frozen block from ice maker into bin. However, the ejector arm is now frozen again and ice will not eject... I have worked with commerial ice makers and it seems that the ice maker is not warming base in order for ice to release?!?!?! Need help please - want to repair it myself if possible.
Whirlpool only suggested to call service, of course!

Serial number# SP1226590
Purchase date: 7/12/2003
Model Number: Wirlpool Side by Side (ice maker and bin in freezer) ED5FHEXMS00

Thanks,
Doug


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