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KitchenAid won't defrost

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My refrigerator won't go into defrost mode. I have replaced the bi-metal thermostat with no luck. The evaporator

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Old 12-04-2007, 05:51 PM
mch28 mch28 is offline
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Default KitchenAid won't defrost
Model Number: KSRA25CNSS00   Brand: Kitchen Aid   Age: 1 - 5 years   

My refrigerator won't go into defrost mode. I have replaced the bi-metal thermostat with no luck. The evaporator freezes up solid after about 2 months and won't allow the air to flow through it to cool the fridge side. The freezer is fine. I don't have any guide for entering diagnostics. The heater ohms out fine. How can I manually defrost this unit? and What should I try next? There doesn't seem to be a defrost timer. I don't want to throw a $150 main PWB in to find out it didn't fix it.

Thanks

Last edited by mch28 : 12-04-2007 at 06:28 PM.
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Old 12-04-2007, 06:28 PM
ripleys ripleys is offline
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I am no expert on kitchenaid fridges, but if you replaced the defrost thermostat and the heater checks out fine, I'd be safe in saying that the board would need replacing.
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Old 12-04-2007, 06:31 PM
okbobcats okbobcats is offline
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Default defrost

I think you hold the on button and water reset button for adout 3 secouds or so. then you can advance it by pressing the water reset button. I think its when you get to four or five that it goes into the defroost mode. then just keep pressing the water reset button till it back to normal run.
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Old 12-04-2007, 06:31 PM
mch28 mch28 is offline
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Quote:
Originally Posted by ripleys View Post
I am no expert on kitchenaid fridges, but if you replaced the defrost thermostat and the heater checks out fine, I'd be safe in saying that the board would need replacing.
That's what I think too. I just don't know if I missed anything else. I can't seem to find a timer, so I believe it must be on the board.
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Old 12-04-2007, 06:35 PM
mch28 mch28 is offline
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Quote:
Originally Posted by okbobcats View Post
I think you hold the on button and water reset button for adout 3 secouds or so. then you can advance it by pressing the water reset button. I think its when you get to four or five that it goes into the defroost mode. then just keep pressing the water reset button till it back to normal run.

I tried that and it never went into diag. I unplugged and tried also within 13 seconds as suggested on another post.
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Old 12-04-2007, 06:38 PM
ripleys ripleys is offline
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There is no timer and there is a diagnostics sheet behind the kick panel on the front of the fridge stuck up on the top. Slide your hand along and if no one has remover it you could find it. But I truely believe you will need a board as I ran into one of these fridges 2 weeks ago.
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Old 12-04-2007, 06:45 PM
mch28 mch28 is offline
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Quote:
Originally Posted by ripleys View Post
There is no timer and there is a diagnostics sheet behind the kick panel on the front of the fridge stuck up on the top. Slide your hand along and if no one has remover it you could find it. But I truely believe you will need a board as I ran into one of these fridges 2 weeks ago.
There isn't any paperwork in the front or back. I looked last week and just now rechecked where you said. I'm going to pull the back lower cover off again to recheck.
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Old 12-04-2007, 07:01 PM
mch28 mch28 is offline
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Didn't see any paperwork in the back either.

This site doesn't seem to have the model # to choose from for the control board.
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Old 12-04-2007, 07:17 PM
ripleys ripleys is offline
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Is there a control board in the back of the fridge behind the panel that covers the compressor mounted on the left side?
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Old 12-04-2007, 07:25 PM
mch28 mch28 is offline
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Quote:
Originally Posted by ripleys View Post
Is there a control board in the back of the fridge behind the panel that covers the compressor mounted on the left side?
No. The only control boards are in the refrigerator side at the top.
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