[mames]

My icemaker is not producing ice - KitchenAid Model KSSS42DBW. This model has thru-door ice and water. The water is working fine.

I have tried lifting the shut off arm and restarting, but that doesn't work. I removed the module cover, disengaged the shut-off arm from the rear of the module and the dial began moving (on its own) - the ice stripper/ejector also moved. I re-inserted the shut off arm, lifted it to the off position and than dropped it to restart - no luck.

Is there a switch/sensor that controls the water in-flow - the flow adjuster has not been touched?

How can I troubleshoot/isolate the problem, as it doesn't appear to be the motor?

Thanks