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donhzlwd@gmail.com  
#1 Posted : Thursday, September 8, 2011 10:20:42 AM(UTC)
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donhzlwd@gmail.com

Rank: Member

Groups: Registered
Joined: 9/8/2011(UTC)
Posts: 1

I have a Kenmore Elite side by side refrigerator Model # 10654609300. The dispenser will not dispense ice through the door. On rare ocasions it will work for a few seconds the stop. The problem sound very similar to the post I saw yesterday (which was dated July 21, 2008), the motor doesn't make any noise however the flapper moves and the light comes on. in that post a tech name Gene directed the person to a service manual which I downloaded. However that manual was for a 10654606300. When I attempted to troubleshoot my refrigerator I found out that the switch pack is more of a circut board and not switch pack used in the 10654606300 model. So I wasn't sure what to do there. I know in the post dated July 21, 2008, the repair person stated that the issue was possibly in the front panel assembly which may be where my issue is as well However I need help in diagnosing the problem.

Is there some place that I can find a service manual for my 10554609300 model?

Also since the motor seems to work sometimes (if you catch it at the right time the motor will activate and continue to run until you let off the lever) would you say this is more of a front panel issue than the auger motor issue.

Thank You in Advance
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