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Ice Maker Not Working KitchenAid

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Gene, Troubleshooting? Yep .... read all the forum posts about NO ice. Checked for ice jam in the ice maker

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Old 03-19-2017, 12:20 PM
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Gene,

Troubleshooting? Yep .... read all the forum posts about NO ice. Checked for ice jam in the ice maker ... no ice/no water. I did not reverse the wires to the solenoid, but the solenoid seemed to be the major cause of the NO ice in the forum posts. AND based on experiences I had with an older Whirlpool frig .. the lack of ice was a result of no water/bad solenoid. AT this time I did not note whether the LED beam was working. Once the solenoid arrived and it was installed and again checked for water flow and solenoid operation. Main single solenoid working, water flowing to/from filter to double solenoid. Water dispenser working. Assuming ice maker solenoid working. Still no ice/no water flow to ice maker. Time for hair dryer to water line to ice maker. Hair dryer applied to ice maker then to water line at bottom door. Still no water flow. Looked at some forum posts that pointed toward the LED beam with units that had ice maker/storage bin IN the freezer. Problem pointed toward the circuit boards. Re-looked at forum for someone with Whirlpool frig similar to mine with both ice maker and ice bin in the door. Then found an older forum post from Fred in Hawaii . But forum post never updated with results. He did post an email address so I emailed him and his response pointed me to LED circuit boards.

Before I removed the boards to obtain the replacement part numbers, I did not have any LED illuminated, no LED beam.... so I'm thinking .... no LED beam to trigger the ice maker.

AM I replacing parts ? Seems like I am.

Can I test power before or to the circuit boards?

What are your thoughts?

Ken in VA

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  #242 (permalink)  
Old 03-20-2017, 06:48 PM
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Hi Gene,
I would really appreciate your advice regarding an issue that we are having with our Whirlpool GSC25C4EYY03 refrigerator. Came back from vacation and found the ice maker is no making ice. Reading posts regarding similar issues, I believe that the problem may be with the sensor that shuts the unit down when the bin is full. I've removed the bin, pushed both switches on the top of the unit to simulate the door being closed. I see no light beam from the sensor. I tried locating the sensor on the parts list, but do not see it listed. There are circuit boards, but maybe I'm missing it. Am I correct that the sensor is likely the problem and, if so, can you direct me to the correct part number. Any help would be greatly appreciated.

Regards,
Dave
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Old 03-20-2017, 06:50 PM
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Default Whirlpool Ice Maker not working

Hi Gene,
I would really appreciate your advice regarding an issue that we are having with our Whirlpool GSC25C4EYY03 refrigerator. Came back from vacation and found the ice maker is no making ice. Reading posts regarding similar issues, I believe that the problem may be with the sensor that shuts the unit down when the bin is full. I've removed the bin, pushed both switches on the top of the unit to simulate the door being closed. I see no light beam from the sensor. I tried locating the sensor on the parts list, but do not see it listed. There are circuit boards, but maybe I'm missing it. Am I correct that the sensor is likely the problem and, if so, can you direct me to the correct part number. Any help would be greatly appreciated.

Regards,
Dave
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Old 03-20-2017, 10:05 PM
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The water inlet valve is an electrically-controlled valve that opens to supply water to the distributor and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water force is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.
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