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Originally Posted by Gene Try to raise it to at least -5F. What is the temperature in the refrigerator? Gene.

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Old 03-17-2013, 11:40 AM
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Originally Posted by Gene View Post
Try to raise it to at least -5F. What is the temperature in the refrigerator?

Gene.
Fridge is 38 degrees F (temp control on 2). I have the freezer temp control all the way off (to the left of 1). I also noticed the freezer defrost cycle continues to work. I can find very little official information that lists a "too cold" freezer causing an ice make to stop working?

I did test the voltage straight from the icemaker molex connector (with the icemaker disconnected) across the black and white wires - and only read 40 Volts? It's not clear if this needs to always be 120 Volts?

Besides a bad replacement ice maker, the only other solution I can see worth trying is to replace the thermostat / control board or the damper assembly? If I set the refrigerator temperature control to off, it does shut off the compressor.


Last edited by rrnworks : 03-17-2013 at 03:08 PM.
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Old 03-18-2013, 02:07 PM
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Follow the instructions posted by richappy in one of our previous threads: Icemaker inoperative and post the results.

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Old 03-19-2013, 06:22 PM
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Quote:
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Follow the instructions posted by richappy in one of our previous threads: Icemaker inoperative and post the results.

Gene.
Hi Gene,

I ordered 'another' replacement ice maker unit, put it in, and it is already making ice after a couple hours. So it does seem like my first idea was right - the first new replacement ice maker was bad after all.

Chris

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Old 03-19-2013, 06:50 PM
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Hi Chris,

Unfortunately I see it more and more often. We can not rely on a new parts any more. Thank you for the feedback. I'm glad to hear it's up and running.

Gene.
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Old 03-19-2013, 08:33 PM
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Quote:
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Hi Chris,

Unfortunately I see it more and more often. We can not rely on a new parts any more. Thank you for the feedback. I'm glad to hear it's up and running.

Gene.
Thank you Gene - I've learned so much from you and feel like I'm now at least an "ice maker" repair expert. I'm attaching two other helpful document I discovered which covers all three areas (icemaker, motor, and optics).
Attached Images
File Type: pdf In%20Door%20Ice%20Manual%20with%20Diagram.pdf (8.44 MB, 24 views)
File Type: pdf Modual Ice Maker Diagnostic Sheet.pdf (1.33 MB, 20 views)

Last edited by rrnworks : 03-19-2013 at 08:43 PM.
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Old 03-20-2013, 01:50 PM
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Thank you for sharing with us these documents. It can be useful for people with not working ice makers.

Thanks again and good luck with your refrigerator.

Gene.
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Old 04-16-2013, 05:07 AM
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Default my ice maker makes a little bit of ice, please help!

Hi,

I have a kitchenaid refrigerator with an ice maker that is only making about 8 cubes of ice a day. The prongs that push the ice out are in the down position and the ice tray is full. So, it seems they are not cycling through and pushing the ice out when they are suppose to. I took the ice maker out and took it apart. There is nothing that looks wrong. All of the gears appear to move and the sensor lights are doing what they are suppose to. I do not have a voltage tester.

When I put the ice maker back together and turned it on, the prongs came up and it made one batch of ice. Then, this morning, the prongs are back in the down position, stuck in the ice.

Any suggestions? What should I replace?

Thank you,
Jewels74
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Old 04-16-2013, 12:33 PM
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Hello,

What is the complete model number of the refrigerator?

Gene.
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Old 04-16-2013, 01:03 PM
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Default sorry I thought you could see it from the message header

Sorry, the refrigerator is a kitchen aid,
KSCS23INSS00

Thanks for the quick reply.
Jewel 74
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Old 04-16-2013, 01:42 PM
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You are welcome. Are the ice cubes the same size as they used to be?

Gene.
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