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Ice Maker Not Working KitchenAid

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Possible there is a fluctuating voltage in the power line to the refrigerator. Check the voltage at the wall outlet.

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  #141 (permalink)  
Old 09-10-2012, 06:40 PM
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Possible there is a fluctuating voltage in the power line to the refrigerator. Check the voltage at the wall outlet.

You may want to install a good surge protector.

Gene.

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  #142 (permalink)  
Old 09-10-2012, 08:02 PM
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Quote:
Originally Posted by Gene View Post
Possible there is a fluctuating voltage in the power line to the refrigerator. Check the voltage at the wall outlet.

You may want to install a good surge protector.

Gene.
I checked the voltage and it is 120.4 and fluctuates a couple of tenths. I will let it run tonight and see if I may have had a bad connection.
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  #143 (permalink)  
Old 09-17-2012, 02:38 PM
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Gene I have a KitchenAid KSCS25INSS00 refrigerator and the ice maker stopped making ice.

Water dispenser works fine
Infrared light blinks twice, stops, blinks twice, etc. when door is open
Infrared light stays on when left hand flapper is depressed.
Infrared light goes out when flapper AND interior light switch are closed.

I'd like to start simple.

1. Is there a procedure for checking to see if the filler tube is iced up?

2. Is there a procedure for clearing ice from the filler tube?

Thanks in advance
CJ
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  #144 (permalink)  
Old 09-17-2012, 02:52 PM
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Originally Posted by CJ Auto View Post
...1. Is there a procedure for checking to see if the filler tube is iced up?

2. Is there a procedure for clearing ice from the filler tube?...
Hi CJ,

1. The easiest way is to disconnect that tube from the water valve on the back of the refrigerator and blow some air through the tube.

2. If the tube is iced up, you can use a turkey buster with hot water from the freezer side of the tube.


If the tube is iced up, defrost it and replace the water valve.

If the tube is clear but there is no water to the ice maker, the problem can be a bad water valve or a bad ice maker. In order to determine it you can swap the wires at the water valve valve solenoids, then press the water dispenser lever for a few seconds and check for some water inside the ice maker.

If there is water, replace the ice maker.

If there is no water, replace the water valve.


- The water valve Part number: W10247725

Part number: W10247725



- The ice maker Part number: 2198597

Part number: 2198597



Here are the breakdown diagrams and Replacement parts for Whirlpool KSCS25INSS00 REFRIGERATOR | AppliancePartsPros.com

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Old 09-17-2012, 03:36 PM
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Gene, on my Kitchen Aid KSRI25FNSSOO, the ice maker voltage test shows no voltage at L and N, and 35 volts when I test the harness black and white wires with the ice maker disconnected. Is that the correct line voltage for this unit?
If so, am I correct in thinking the ice maker unit has failed?
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Old 09-17-2012, 03:49 PM
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Thanks Gene. I'll give this a try in the next day or so.

Quick question on repair videos. I saw the one for the water valve replacement. It was very good. Are there others and is there an index or library for the videos?

Thanks
CJ
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  #147 (permalink)  
Old 09-17-2012, 04:50 PM
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Quote:
Originally Posted by 2fast2 View Post
Gene, on my Kitchen Aid KSRI25FNSSOO, the ice maker voltage test shows no voltage at L and N, and 35 volts when I test the harness black and white wires with the ice maker disconnected. Is that the correct line voltage for this unit?
If so, am I correct in thinking the ice maker unit has failed?
Remove the ice maker and check the black wire for continuity.

Perform the test as described in the attached file and post the results.

Here are the breakdown diagrams and Replacement parts for Whirlpool KSRI25FNSS00 REFRIGERATOR | AppliancePartsPros.com

Gene.
Attached Files
File Type: doc In door ice system - component diagnostics.doc (167.0 KB, 31 views)
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  #148 (permalink)  
Old 09-17-2012, 05:04 PM
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CJ,

You can find tons of repair videos made by Appliance Parts Pros on YouTube. They all are very useful and can help you to make any repair easy.

Gene.
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Old 09-18-2012, 11:28 AM
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Quote:
Originally Posted by Gene View Post
Remove the ice maker and check the black wire for continuity.

Perform the test as described in the attached file and post the results.

Here are the breakdown diagrams and Replacement parts for Whirlpool KSRI25FNSS00 REFRIGERATOR | AppliancePartsPros.com

Gene.
Black wire has continuity from connector to test point L.
Connecting the jumper from T to H does not cause the ice maker to rotate, however I noticed the tray heating up. The big white gear at the end easily pulls out away from the motor drive gear, and I can rotate the fingers to any position. Is it possible that the timing is off?
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  #150 (permalink)  
Old 09-18-2012, 03:26 PM
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Quote:
Originally Posted by 2fast2 View Post
Black wire has continuity from connector to test point L.
Connecting the jumper from T to H does not cause the ice maker to rotate, however I noticed the tray heating up. The big white gear at the end easily pulls out away from the motor drive gear, and I can rotate the fingers to any position. Is it possible that the timing is off?
Very likely the ice maker itself is bad. Replace the ice maker. Wait about 12 hours to cool the ice maker down and repeat that test.

- The ice maker Part number: 2198597

Part number: 2198597

Gene.
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