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Very likely the problem is a bad ice maker. I do not recommend to fix the existing ice maker because

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  #91 (permalink)  
Old 01-10-2012, 06:45 PM
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Very likely the problem is a bad ice maker. I do not recommend to fix the existing ice maker because we don't know exactly which parts to replace and very low rate on successful ice maker repairs.

AppliancePartsPros will definitely take back any parts you purchased from the company, but I would recommend to replace the ice maker first. Then check it with the new optics and, then with the old kit. Only when you'll be sure it does work with the old kit, return the new one. You have 365 days for returns.

- The ice maker Part number: AP3182733

Part number: AP3182733



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  #92 (permalink)  
Old 01-11-2012, 08:04 PM
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Default Kitchenaid Ice Maker not working

Gene,

I assume that I need to replace the ice maker unit on a KSBS25INBL00 Kitchenaid base on the conclusions above. I have 120V power through points L & N, but the jumper in T & H did not produce any movement. Do you agree, or is there some other possible solution?
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  #93 (permalink)  
Old 01-12-2012, 03:48 PM
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Hi John,

You may want to run the test described in the attached file. Post the results.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSBS25INBL00 REFRIGERATOR | AppliancePartsPros.com

Gene.
Attached Files
File Type: doc MANUALLY STARTING AN IDI ICE MAKER.doc (20.0 KB, 80 views)
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  #94 (permalink)  
Old 01-12-2012, 07:27 PM
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Default Kitchenaid Ice Maker not working

Gene,

I did the manual start procedure, but the Ice maker did not run.
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  #95 (permalink)  
Old 01-15-2012, 05:46 PM
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John,

Looks like the ice maker has gone bad. You can use the same ice maker as listed above.

Gene.
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Old 01-18-2012, 01:36 PM
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Default KitchenAid Ice Maker Not Working

Greetings Gene,
I'm the guy (Eds 3rd) that had the inoperative ice maker on the KitchenAid Refrigerator (Model # KSRP25FNSS00). Anyway, I followed your advice and ordered the entire IM assembly and "presto", everything worked as advertised. Once I knew everything was working as advertised, I unplugged the fridge and swaped the optics P.C. kit (emitter & transmitter boards) and plugged it back in.

Again, "presto", everything worked good. I must admit that I was a bit skeptical that AppliancePartsPros would take back this part (especially since it is an electrical item and most appliance parts stores will not accept a return), but was glad to hear that I will get a "Full Refund"!!

I am completely overwhelmed with this company and sent them an e-mail expressing my appreciation (especially the exceptional troubleshooting assistance I received from you -- Thanks again for everything)!!

Rest assured that I will use you exclusively for all future appliance parts purchases and will recommend you to all of my friends. GOD BLESS!!
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Old 01-18-2012, 03:18 PM
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You are welcome. Thank you for your good words!

Gene.
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  #98 (permalink)  
Old 01-18-2012, 03:50 PM
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Quote:
Originally Posted by Eds 3rd View Post
Greetings Gene,
I'm the guy (Eds 3rd) that had the inoperative ice maker on the KitchenAid Refrigerator (Model # KSRP25FNSS00). Anyway, I followed your advice and ordered the entire IM assembly and "presto", everything worked as advertised. Once I knew everything was working as advertised, I unplugged the fridge and swaped the optics P.C. kit (emitter & transmitter boards) and plugged it back in.

Again, "presto", everything worked good. I must admit that I was a bit skeptical that AppliancePartsPros would take back this part (especially since it is an electrical item and most appliance parts stores will not accept a return), but was glad to hear that I will get a "Full Refund"!!

I am completely overwhelmed with this company and sent them an e-mail expressing my appreciation (especially the exceptional troubleshooting assistance I received from you -- Thanks again for everything)!!

Rest assured that I will use you exclusively for all future appliance parts purchases and will recommend you to all of my friends. GOD BLESS!!

Thank You Eds 3rd,

Glad to hear you are satisfied with our service.

Also know that any part purchased from us within a year has a replacement warranty. Which means you dont need to return the defective part purchased from us. We just send you out a replacement and you hold the defective part for 30 days before discarding.

Please call our toll free number 1-877-477-7278 if you have any questions.
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  #99 (permalink)  
Old 03-14-2012, 02:04 PM
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Default Ksrp25fnss00

Ksrp25fnss00

The side by side frig is having an issue. The ice maker is not working. The status lights when having the freezer door open. And holding the left most white flapper held down. The status led on the right flashes twice and then one second off. And then repeats two flashes also having a second spacing. Blinking.

I have checked the valve seloniod the one to the water works when one pushes the water handle down it puts 5vdc across the seloniod and it makes the water flow.


On the same valve there is another seloniod for the ice maker. It seems that one is not getting a voltage applied.

As a check. I swapped the water glass seloniod connector with the ice maker seloniod input. They were not interchangeable due to the connector types so I simply held it implace to the ice maker seloniod and had someone type to fill a glass of water. As soon as I did that the seloniod activated the pump and water was successfully flowing out of the ice maker feed line.

I then buzzed out the original ice maker seloniod wiring successfully back to the top of the ice maker.


That tell me the wiring is good to that point. If I disconnect the inline connector that will disconnect the ice tray itself.

It is clear to me that the ice maker tray is not turning on the water valve to the ice maker. It is either in the tray itself or the control led beam. I tried to use a camera to see the flashes of the infrared transmitter In doing that I did not see a beam which would suggest te transmitter may be bad. The control board on the right side was removed. No visable scoring was detected on the board. Can someone help.

Paul
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  #100 (permalink)  
Old 03-14-2012, 07:43 PM
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Hi Paul,

If the LED is flashing while the flapper is closed, the beam is not blocked and the door light switch is not pushed in, then the problem is a bad optics. The solution is to replace both optic boards.

- The optic boards kit Part number: AP3137510

Part number: AP3137510



Here are the breakdown diagrams and Replacement parts for Whirlpool KSRP25FNSS00 REFRIGERATOR | AppliancePartsPros.com

Gene.
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