Rank: Member
Groups: Registered
Joined: 9/2/2011(UTC) Posts: 7
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Hoping someone can help diagnose why my 5-yr-old side-by-side stopped working after it was out of power for a few days. Was working fine before the power went out. Now when I turn it on it gives a very faint hum for a few seconds then stops. Lights are working fine - no compressor or fan though.
Are you all stumped?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC) Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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I would replace the control module behind the control panel AP3773712 and put a 1000 joule surge protector in the wall outlet to prevent future failures.
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Rank: Member
Groups: Registered
Joined: 9/2/2011(UTC) Posts: 7
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Thanks for your suggestion richappy! I will try a new control module. I should clarify that the power outage was not caused by any surge, the power was turned off for four days before I put the power on in my name. Does this make any (diagnostic) difference?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC) Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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It does make a difference. If it was in a storage area, might want to check for rodent damage to compressor wiring. Previous assumption was a power surge.
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Rank: Member
Groups: Registered
Joined: 9/2/2011(UTC) Posts: 7
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Thanks so much for following up, Richappy - I appreciate your time and advice. I found no apparent damage to the compressor wiring (was in the second floor kitchen anyway so wasn't really expecting it, but thought I'd better check). Shall I try replacing the control board anyway, or do you think that's a dead end since there was no power surge?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC) Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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All symptoms point to a bad control module.
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Rank: Member
Groups: Registered
Joined: 9/2/2011(UTC) Posts: 7
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Thank you so much. The part came today (purchased from this website, of course). I'll try replacing it this weekend. I really appreciate your time.
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Rank: Member
Groups: Registered
Joined: 9/2/2011(UTC) Posts: 7
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Part delivered (thank you AppliancePartsPros.com), replaced, and fridge working (thank you Richappy)!
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