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Isegoria 03-31-2009 07:58 PM

Help - Now I did it!
Well now I have done it. Last I checked the controls on my Kenmore Elite worked fine. I have moved the fidge to our new residence and now the controls do not work. :eek:

While moving the unit is never was leaned more than 45% on an appliance dolly. It was not handled roughly nor did it have any impacts along it journey.

As of right now the unit cools ok and the door alarm still works, but the controls do not.

Any help would be appreciated. If this is a simple reset or fuse that would be great, if it is more I will be making use of the warranty soon as I can find it. I think the warranty was for something like 5 years parts and labor, but i could be wrong.

Gene 04-01-2009 05:20 PM


Originally Posted by Isegoria (Post 75044)
...As of right now the unit cools ok and the door alarm still works, but the controls do not...

I'm afraid I did not get it clear. Can you be more specific on the problem?


richappy 04-02-2009 02:23 AM

Maybe the console light bulbs unscrewed and you can't read the control settings.

Isegoria 05-03-2009 05:33 PM

Controls Locked
Very funny guys, but not funny. Everything appears to work normally with the exception that the control buttons do not respond.

Gene 05-04-2009 05:53 PM

Possible the control has gone bad. I would replace the control board, but there is a small chance for the overlay to be bad as well.

- The part number for the control board is AP4358837

- The part number for the overlay is AP4081111


Isegoria 05-04-2009 06:50 PM

hanks Gene, Looks like a job for the warranty. I was hoping to push a button or two and make it work again. Will post back which it was and how it all went with the extended warranty.:confused:

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