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Whirlpool side by side water dispenser water not cold

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I have the same problem on a new Whirlpool side by side I purchased in October. The water in the

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Old 06-11-2013, 10:13 AM
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Default Whirlpool side by side water in door is not cold

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I have the same problem on a new Whirlpool side by side I purchased in October. The water in the door dispenser is never cold. My 30 year old GE never had a problem like this. I tested the capacity of the tubing in the Whirlpool as suggested above. The firs 8 oz glass came out at 64 F. The second was 61 F. The following three were at 68 F, which is the temperature of the cold tap water.

This design just plain sucks. The other problem I have is that food items at the back of the refrigerated side freeze even though the temperature is set at 37 F. I have a thermometer inside and the control is holding 37 F but the back is much colder than the front.

i would like to return this lemon!

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Old 12-14-2017, 11:17 PM
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I am having same issue with a new Whirlpool 21 cu ft side by side.

It is sad because our last fridge dispensed at least a few glass s of chilled water! I hope it is something that can be adjusted.
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Old 12-14-2017, 11:20 PM
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II have the exact same issue!
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Old 01-24-2018, 10:57 AM
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Normal? Why would you say that? People buy through the door dispenser to obtain a reasonable amount of chilled water. If a refrigerator cannot deliver at least 2 or 3 8 oz glasses of water at about 45 degrees, there is a design issue.

The culprit is that they no longer use good volume holding tanks. They use too short 1/4 inch tubing that yields only a third of the needed volume!

We must require Whirlpool to develop a fix. Either a 30 ounce holding tank or enough tubing length to yield the same volume.
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Old 01-24-2018, 11:15 AM
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Test as follows: Set fridge temperature to a lower setting, between 30 and 35 degrees. Verify temp with thermometer.

Draw 4 ounces of water. Measure temp and throw out. Keep drawing water 4 oz at a time and measure each draw for temp. One of your four ounces should be around 45 degrees. If still near sixty, there is an issue. Verify the cooling plastic tubes behind the crisper. Insure they are same temp as fridge.

Also, estimate the volume of the coiled tubing which acts like a little tank.
Use this equation:
Volume in ounces = number of coils x 3.14 x diameter of coil bunch x 3.14 x .125 x .125 x .534
The above is for a 1/4 inch plastic line and for the diameter of the coil bunch in inches. Volume is in ounces.
If volume is not around 30 oz, that is not good. I calculated mine and got 9 oz. I can only get 4 oz of chilled water--8 if I am lucky. My old GE calculates at 30 oz with its little holding tank.

We must get with Whirlpool and request a fix or a recall. No matter what size the fridge is, a reasonable amount of chilled water is a must!

By background is in engineering.
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