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Hello, We have a kenmore fridge with the freezer at the bottom. Not sure on how to explain this -

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  #1 (permalink)  
Old 07-24-2011, 04:35 PM
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Default Kenmore Fridge Door
Model Number: 501-65019   Brand: Kenmore   Age: 1 - 5 years   

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Hello,

We have a kenmore fridge with the freezer at the bottom. Not sure on how to explain this - but the fridge door no longer shuts tight without some force. Before it used to have a 6" gap when teh door had some tension and then automatically shut tight with out effor. Our bottom door is okay.

Is this the hingeds?

Thanks for any insight


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  #2 (permalink)  
Old 07-25-2011, 05:31 AM
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Nothing comes up using the given model number.
A Kenmore/Sears model number is usually 3 digits, a period and then 8 digits.
I think you are missing the first 3 digits.
These digits designate who actually made the unit and my cross reference of these do not show a 501.

Check the lower hinge on the door, many units us 2 plastic cam parts ( 1 on the door and 1 on the hinge) to close/hold the door closed perhaps one of these is broken.
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Old 07-25-2011, 03:45 PM
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Hello,

Double checked the Model # and it's correct. This is a Sears model and I'm from Canada.

I did find a manual on line - but it doesn't mention or show anything about cams.
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Old 07-26-2011, 03:48 AM
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Sorry, tried again to find info on this unit with no luck.

I am also a Canadian and quite frankly the Sears Canada website is rather useless when it comes to repair parts.
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Old 07-26-2011, 04:41 AM
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Default Manual online

Here's the manual I found online for my Fridge. I'm not sure what part is the cam if there is one for my model.


http://www.appliancefactoryparts.com...s/129970-8.pdf
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Old 07-27-2011, 02:45 AM
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I also could not find any cams so it looks like they do not use them on this unit.

I did find a part they called a stopper (243) perhaps something is wrong with that.

Also check the gasket/seal on the hinge side of the door. Sometimes they can grab and cause problems. A light coating of white lithium grease or vaseline usually fixes this.

Other than the above I am afraid I am out of ideas.
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