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my frig and freezer won't stay cold!

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Hi, I'm hoping I guessed correctly, because I just ordered a new thermostat. The freezer is melting from the top

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Old 06-26-2011, 09:49 AM
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Join Date: Jun 2011
Location: Chesapeake, VA
Posts: 1
Robin A is on a distinguished road
Default my frig and freezer won't stay cold!
Model Number: GSL22JFPCBS   Brand: GE   Age: 5 - 10 years   

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Hi,
I'm hoping I guessed correctly, because I just ordered a new thermostat. The freezer is melting from the top down and the frig is hardly cold.
I have both controls at the second to highest setting. This started a few days ago. I pulled out the frig and vaccuumed inside the panel.
We have 5 dogs, so that definitely needed to be done, but unfortunately, it didn't make a difference.
My mother in law just moved in with us a few weeks ago, and when I came home from work, the refrigerator door was not shut all the way. I don't know how long it was open for. Ever since then, I've had cooling issues.
Do you think it's the motor?

A side note, I have noticed for a while, the the doors are quite warm. I've noticed it on the outside of the frig and freezer, on the sides where the handles are.

Thanks, I appreciate any help I can get.
Robin


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