[Gene]

How old is the refrigerator? If it's more than a year then probably not.

Does the water dispenser work? What happens when you push the ice release lever?

Gene.

[rogkelcam]

its 3 years old. Every thing seems to work as it should except the auger in the ice bin does not spin to push the ice to the crusher. The water dispenser still works and when you push the dispneser for ice the fan shuts down and damper opens.

[Gene]

rogkelcam,

If you remove the ice bucket and push the ice lever on the front dispenser would the auger motor run? If not then check for 120VAC to the motor while the dispenser calls for ice. Do not forget to tape the light switch in.

If there is no 120VAC then remove the J7 connector from the main control board and check for 120VAC between the J7-1 and J7-9 terminals while the freezer door is closed and the ice dispenser calls for ice.

Post the results.

Gene.

[abadfish66]

If you are pushing in the dispenser for ice, does the green lights on the panel dim, if so you need a new main power board.

[retroactive@verizon.net]

My GE Arctica is just two months old. Most times it takes forever for any ice to come out. Sometimes I hear a big bang and the thing pushes the door forward. The curly black spring thing does turn but a lot of time ice builds up in the back of the icemaker and I have to clear it. It's never really worked right. However it dispenses water just fine.

It is under warranty but I'm really wondering if this is just a big lemon and I made a purchase mistake. The quality of this fridge is nowhere near the Kenmore Elite I had before.