Rank: Member
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Joined: 6/5/2011(UTC)
Posts: 3
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Please tell me how to remove the large square cover for the ice and water dispenser on the front of the freezer side without breaking the plastic away. I do not see any screws - must be clips hidden inside.
I need to see why I have no lights and no water nor ice.
Thank you very much. JohnZ
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Rank: Member
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Joined: 6/11/2011(UTC)
Posts: 2
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Sorry I don't have an answer but I can commiserate. I have the same issue with a built-in Kitchenaid. I removed the handle and slid out the top front panel but wasn't able to see any obvious way to remove anything else to get a look. I found that if I turn the light switch on and give a good whack to the door right above the dispenser it will come on along with the ice and water. I open and shut the door a few times and it goes off again. I assume it is a loose connection in a wire harness? Let me know if you make any progress. In the mean time, try a good well-placed thump.
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Rank: Member
Groups: Registered
Joined: 6/5/2011(UTC)
Posts: 3
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Don't let them sell you a new panel. The wiring harness was the issue on BOTH of the units I have in my rental units. Find the way to reconnect by removing the whole panel.
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Rank: Member
Groups: Registered
Joined: 6/11/2011(UTC)
Posts: 2
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So did you figure out a way to access the wiring? The only way I could figure was to remove the entire inside door panel with the shelving. Looks like about 30+ screws that would need to come out inside of the rubber molding. Appreciate any help.
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Rank: Member
Groups: Registered
Joined: 6/5/2011(UTC)
Posts: 3
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I have not had time to remove the inside of the freezer door. I had thought that would be next. Thanks for the comment it gives me confidence. If I get time next weekend I will post - if you get your door off earlier then please post. You know I have talked with all my rentals. I have now three freezers where the exact same thing is happening. I believe that whirlpool has a huge problem. They have placed a defective clip or wiring harness in place and many doors with outside despensors are not functioning after a few years of use. I am done with out side door dispensors! I am done with whirlpool!!!!
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