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Whirlpool Freezer Model EV201NXMQ02 intermittently defrosts freezer contents. Defrost
Model Number: EV201NXMQ02 Brand: Whirlpool Age: 5 - 10 years
Call Toll Free: 1-877-477-7278
California Office: 16501 Ventura Blvd, Ste 514, Encino, CA 91436
Tennessee Office: 240 Edwards St. S.E., Cleveland, TN 37311
I have a Whirlpool Freezer:
RefrigeratorDefrost Timer Manufacturer Model: 4357124
Age: Itis 6 years old.
Problem: Intermittently, the food in thefreezer defrosts for no apparent reason (No power interruptions, door is tightlyclosed, freezer temp is set correctly, etc.)
For the following reasons, it appears to me that thedefrost timer is intermittently malfunctioning:
a. The evaporator fan does not alwayscome back on after the defrost cycle should have had plenty of time to complete.The evaporator fan is off even though the compressor is running.
1. Often, if I do not manually advance thedefrost timer, the compressor runs continuously, but the evaporator fan nevercomes on and everything in the freezer eventually defrosts.
2. However, if I wait for 1 to 2 hoursafter the glow of the defrost heater goes off (to make sure the defrost cyclehas plenty of time to complete) and then manually advance the timer, theevaporator fan comes on and everything freezes fine.
I am trying to determine several things:
a. AmI correct in my thoughts that the defrost timer is bad?? If it is not thedefrost timer, what do you think the problem is??
b. Onthe timer, it says it is a “12 hour timer”…does this mean that it should gothrough a complete defrost cycle every 12 hours??
c. Thereis no markings on the timer that indicates how long the defrost cycle shouldlast. How many minutes should the defrost cycle last??
d. Ifit is the defrost timer that is the problem, is it better to replace it withthe same OEM mechanical timer or to replace it with an electronic (no motor)type defrost timer?? If the electronic model is better, but more expensive, Idon’t mind paying the extra money for a more reliable timer which provides mewith more peace of mind.
Thank you very much in advance…you folks provide a greatservice to home owners and we appreciate it.
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