Discuss

Whirlpool Refrigerator icemaker and water dispenser not working

 in

Refrigerator & Freezer Repair

. "

My icemaker quit working and a neighbor checked out the water source line and said it was ok. He also

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Refrigerator & Freezer Repair » Whirlpool Refrigerator icemaker and water dispenser not working

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 02-12-2009, 04:44 PM
Junior Member
 
Join Date: Feb 2009
Posts: 2
phillyk48 is on a distinguished road
Default Whirlpool Refrigerator icemaker and water dispenser not working
Model Number: ED2NHGXT000   Brand: Whirlpool   Age: Less than 1 year   

Appliance Parts from AppliancePartPros.com


My icemaker quit working and a neighbor checked out the water source line and said it was ok. He also looked inside the freezer and thought the line coming in might be frozen. So then I called Sears out (I have a Protection Agreement) and first the technician said it was my filter but wanted to charge me an outrageous price for it. Then he checked the water line on the back of the refrigerator (I had to ask him to do this) and showed me that there was no water coming out of it and it was dry. He had also checked my water dispenser and it wasnt working either. He didnt check the water line back to the source under my kitchen sink. He kept insisting it was a plumbing problem. Could that be so? I hate to pay for a plumber if I dont need to. Since this technician had to be told to check certain things, and wanted to sell me a filter for over $70.00 (yikes!!), I dont know if I should believe him or not. I felt like this repair visit was a complete waste of time. I even called the Repair Center at Sears and told them how I had to ask the tech guy to check certain things and that he didnt check the line back to the source. They told me they dont check the line, except for right at the refrigerator. Please give me some tips on what I can do about getting my icemaker and dispenser working again. Thank you.


Related Models
Whirlpool ED2NHGXTL00 REFRIGERATOR
Whirlpool ED2NHGXTQ00 REFRIGERATOR
Whirlpool ED2NHGXVB00 REFRIGERATOR
Whirlpool ED2NHGXVL00 REFRIGERATOR
Whirlpool ED2NHGXVL01 REFRIGERATOR
Whirlpool ED2NHGXVQ00 REFRIGERATOR
Whirlpool ED2NHGXVQ01 REFRIGERATOR
Whirlpool ED2NTGXLQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2NTGXLQ02 
Whirlpool ED2NTGXLT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2NTGXLT02 
Whirlpool ED2NTGXMQ00 REFRIGERATOR
Whirlpool ED2NTGXMT00 REFRIGERATOR
Whirlpool ED2NTQXKQ00 REFRIGERATOR
Whirlpool ED2NTQXKQ03 REFRIGERATOR
Whirlpool ED2NTQXKQ04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2NTQXKT00 REFRIGERATOR
Whirlpool ED2NTQXKT03 REFRIGERATOR
Whirlpool ED2NTQXKT04 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2PBEXTB00 REFRIGERATOR
Whirlpool ED2PBEXTL00 REFRIGERATOR
Whirlpool ED2PBEXTQ00 REFRIGERATOR
Whirlpool ED2PBEXTT00 REFRIGERATOR
Whirlpool ED2PHEXMB00 REFRIGERATOR
Whirlpool ED2PHEXMQ00 REFRIGERATOR
Whirlpool ED2PHEXMT00 REFRIGERATOR
Whirlpool ED2PHEXNB00 REFRIGERATOR
Whirlpool ED2PHEXNL00 REFRIGERATOR
Whirlpool ED2PHEXNQ00 REFRIGERATOR
Whirlpool ED2PHEXNT00 REFRIGERATOR
Whirlpool ED2SHAXMB00 REFRIGERATOR
Whirlpool ED2SHAXMB10 REFRIGERATOR
Whirlpool ED2SHAXML10 REFRIGERATOR
Whirlpool ED2SHAXML12 REFRIGERATOR
Whirlpool ED2SHAXMQ00 REFRIGERATOR
Whirlpool ED2SHAXMQ10 REFRIGERATOR
Whirlpool ED2SHAXMT00 REFRIGERATOR
Whirlpool ED2SHAXMT10 REFRIGERATOR
Whirlpool ED2SHEXMQ00 REFRIGERATOR
Whirlpool ED2SHEXMT00 REFRIGERATOR
Whirlpool ED2SHEXXB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2SHEXXQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2SHEXXU00 REFRIGERATOR
Whirlpool ED2SHGXMQ00 REFRIGERATOR
Whirlpool ED2SHGXMT00 REFRIGERATOR
Whirlpool ED2VHEXSB00 REFRIGERATOR
Whirlpool ED2VHEXSL00 REFRIGERATOR
Whirlpool ED2VHEXSQ00 REFRIGERATOR
Whirlpool ED2VHEXTB01 REFRIGERATOR
Whirlpool ED2VHEXTL01 REFRIGERATOR
Whirlpool ED2VHEXTQ01 REFRIGERATOR
Whirlpool ED2VHEXTS01 REFRIGERATOR
Whirlpool ED2VHEXVB00 REFRIGERATOR
Whirlpool ED2VHEXVB01 REFRIGERATOR
Whirlpool ED2VHEXVL00 REFRIGERATOR
Whirlpool ED2VHEXVL01 REFRIGERATOR
Whirlpool ED2VHEXVQ00 REFRIGERATOR
Whirlpool ED2VHEXVQ01 REFRIGERATOR
Whirlpool ED2VHGXMB01 REFRIGERATOR
Whirlpool ED2VHGXMB10 REFRIGERATOR
Whirlpool ED2VHGXML10 REFRIGERATOR
Whirlpool ED2VHGXMQ00 REFRIGERATOR
Whirlpool ED2VHGXMQ01 REFRIGERATOR
Whirlpool ED2VHGXMQ10 REFRIGERATOR
Whirlpool ED2VHGXMT00 REFRIGERATOR
Whirlpool ED2VHGXMT01 REFRIGERATOR
Whirlpool ED2VHGXMT10 REFRIGERATOR
Whirlpool ED2YHGXLQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2YHGXLT01 SIDE-BY-SIDE REFRIGERATOR
 ED30 DISHWASHER
Frigidaire ED308K2 Wwh(v1) / Dehumidifier
Frigidaire ED308K6 Wwh(v3) / Electric Dehumidifier
Frigidaire ED308K6A Wwh(v2) / Dehumidifier
Frigidaire ED408K2 Wwh(v4) / Electric Dehumidifier
Frigidaire ED408K3 Wwh(v1) / Dehumidifier
Frigidaire ED408K3A Wwh(v2) / Dehumidifier
Frigidaire ED408K6 Wwh(v1) / Dehumidifier
Frigidaire ED508K2 Wwh(v2) / Dehumidifier
Frigidaire ED508K7 Wwh(v1) / Electric Dehumidifier
Whirlpool ED5CHGXKQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHGXKT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB02 REFRIGERATOR
Whirlpool ED5CHQXKB03 REFRIGERATOR
Whirlpool ED5CHQXKB04 REFRIGERATOR
Whirlpool ED5CHQXKB05 REFRIGERATOR
Whirlpool ED5CHQXKB06 REFRIGERATOR
Whirlpool ED5CHQXKB07 REFRIGERATOR
Whirlpool ED5CHQXKQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKQ02 REFRIGERATOR
Whirlpool ED5CHQXKQ03 REFRIGERATOR
Whirlpool ED5CHQXKQ04 REFRIGERATOR
Whirlpool ED5CHQXKQ05 REFRIGERATOR
Whirlpool ED5CHQXKQ06 REFRIGERATOR
Whirlpool ED5CHQXKQ07 REFRIGERATOR
Whirlpool ED5CHQXKT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKT02 REFRIGERATOR
Whirlpool ED5CHQXKT03 REFRIGERATOR
Whirlpool ED5CHQXKT04 REFRIGERATOR
Whirlpool ED5CHQXKT05 REFRIGERATOR
Whirlpool ED5CHQXKT06 REFRIGERATOR
Whirlpool ED5CHQXKT07 REFRIGERATOR
Whirlpool ED5CHQXTB00 REFRIGERATOR
Whirlpool ED5CHQXTQ00 REFRIGERATOR
Whirlpool ED5CHQXTT00 REFRIGERATOR
Whirlpool ED5CHQXVB00 REFRIGERATOR
Whirlpool ED5CHQXVB01 REFRIGERATOR
Whirlpool ED5CHQXVB02 REFRIGERATOR
Whirlpool ED5CHQXVQ00 REFRIGERATOR
Whirlpool ED5CHQXVQ01 REFRIGERATOR
Whirlpool ED5CHQXVQ02 REFRIGERATOR
Whirlpool ED5CHQXVT00 REFRIGERATOR
Whirlpool ED5CHQXVT01 REFRIGERATOR
Whirlpool ED5CHQXVT02 REFRIGERATOR
Whirlpool ED5DHEXWB00 REFRIGERATOR
Whirlpool ED5DHEXWB03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5DHEXWL00 REFRIGERATOR
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 02-13-2009, 05:22 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

If there is no water to the refrigerator then how the ice maker and the water dispenser could work? The water line to the refrigerator, outside of the refrigerator, considered to be a plumbing, so the guy did not lie to you.

I would recommend to check the water shut off valves at the wall (behind the refrigerator) and under the sink before you call a plumber.

The water filter has to be replaced at least once a year. You can buy it for $40.94 and the part number for the water filter is AP3866834

Here are the break down diagrams for the Whirlpool refrigerator Model ED2NHGXTQ00

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #3 (permalink)  
Old 02-14-2009, 09:34 AM
Junior Member
 
Join Date: Feb 2009
Posts: 2
phillyk48 is on a distinguished road
Default

Thank you for the fast reply. Regarding the filter part number, when I pulled the filter out and looked at it, the part number on it was 4396841, not the number you gave me. Why the discrepency?
Also, when the tech mentioned the plumber to me, he said I no doubt had plugged up pipes under the sink. If so, wouldnt I have problems with the water to the sink too?
I originally had a friend install and hook up the water line to the refrigerator (I needed new tubing because the original, which was metal and was all bent, broken and corroded. Sears wanted to charge me $100 to do this). It worked just fine for about 8 months and then stopped working). I do NOT have a cold water pipe OR a shut off valve behind my refrigerator. The only pipe and valve are under my kitchen sink, therefore my tubing runs from there, out the side of the cabinet, behind the stove (where it moves easily, so its not "stuck" there) and to the back of the refrigerator which is next to the stove. The tech was talking about problems with the pipes under my sink, NOT with the tubing to the refrigerator. I wonder even when I get the water running to the refrigerator if the icemaker and dispenser are going to work because when my neighbor checked it before, the water was fine but the icemaker and dispenser were still not working, that is why he thought the line was frozen at the entry to the freezer (icemaker), which I dont even think the tech guy checked. Sorry I'm going on and on about this but I just cant seem to believe that anything is wrong with my water pipes under my sink.

Last edited by phillyk48 : 02-14-2009 at 09:38 AM.
Reply With Quote
  #4 (permalink)  
Old 02-14-2009, 08:25 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Quote:
Originally Posted by phillyk48 View Post
...Then he checked the water line on the back of the refrigerator (I had to ask him to do this) and showed me that there was no water coming out of it and it was dry...
If he did it and you saw it, then the problem is outside of the refrigerator. I do not see why you can not call a CERTIFIED plumber (you can call your friend if he is a pro) to verify it. If your friend used a self piercing saddle valve for under the sink connection then it could be easily clogged.

The manufacturer part number for the water filter 4396841 is the Appliance Parts Pros part number AP3866834.

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
GE Refrigerator Water Dispenser Not Working cdadek Refrigerator & Freezer Repair 9 06-04-2014 06:58 PM
Hot Point Refrigerator Water Dispenser not Working mattsimonmx Refrigerator & Freezer Repair 2 02-11-2010 07:26 AM
Water Dispenser not working on GE Refrigerator DCSurvey Refrigerator & Freezer Repair 0 01-13-2010 10:27 AM
Whirlpool Refrigerator water dispenser not working djharv Refrigerator & Freezer Repair 0 11-12-2009 07:48 AM
Ice dispenser and Water working icemaker not shellyray15 Refrigerator & Freezer Repair 4 06-07-2008 05:52 PM



All times are GMT -7. The time now is 06:39 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17