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I am frustrated with this thing. First is was the evaporator fan and the control board replaced by the local

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  #1 (permalink)  
Old 02-09-2009, 07:04 PM
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Unhappy refrigerator and freezer work, just not very well
Model Number: GSS25VFPAWW   Brand: GE   Age: 1 - 5 years   

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I am frustrated with this thing. First is was the evaporator fan and the control board replaced by the local GE tech after ice melting. Then it wouldn't cool in the refrigeratorso he replaced the damper. Worked a little better, but wouldn' keep things frozen. Tech has been out twice to adjust the settings with no improvement. Freezer temp is 22 and the refrigerator temp is 43. Changing the settings knobs has no effect. I have spent $400 on this thing. Water and ice dispenser work OK.

Thanks,
Gene


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  #2 (permalink)  
Old 02-10-2009, 07:53 PM
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Gene,

Remove the cover on the back of the refrigerator and check how hot is the compressor. Check if the condenser fan motor runs on full speed and how clean is the condenser coil.

If there is nothing wrong then remove the rear cover in the freezer and check how the evaporator coil covered with snow. If it's not 100% covered then there is a problem with the cooling system.

Gene.
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Old 02-11-2009, 05:27 PM
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Gene,

That is a good name! Anyway, pulled back panel and found compressor just warm to touch. However, the condenser coil was coated with several years of dirt. So much for a through service tech! Cleaned coil and checked fan. Fan appears to be running normally. I do know the service guy checked the evaporator when he changed the fan.

I will let you know if it works any better in a day or two.

Thanks for your help

Gene
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Old 02-11-2009, 05:53 PM
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You are welcome, Gene. Keep us posted.

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Old 02-16-2009, 07:07 PM
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Well, I am back after a busy weekend of other jobs around the house. Unfortunately, the refrigerator does not work any different than before. I did get my voltmeter out and checked the thermister values against a chart I found. The values were within 10% of the range listed. Also noted that the temperature adjust knobs at the top of the refrigerator section have no apparent effect on the temperature. in the freezer and little effect on the refrigerator section. The GE tech said those have no effect on the problem??? I ordered the controls just to see what happens. Thinking about moving the old clunker out of the basement, at least it freezes.

Gene
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Old 02-18-2009, 05:07 PM
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Gene,

Sorry for the delay. It is very important to check how the evaporator coil is covered with snow. If it's not fully covered then the system could be low on Freon.

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Old 02-22-2009, 04:02 PM
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Gene,

I beleive I found the problem. When the GE service tech replaced the control board, # WR55X10552, he did not read the instruction sheet that came with it. I just assumed that he new what he was doing (bad move). Just today I was going to check the evaporator coil, the defrost er and the compressor. I came across the discarded instruction sheet, I kept it along with the old board, and reread it again. One of the steps was to cut the thermister jumper between J1 pins 1 and 2 for certian serial number series. My refrigerator is in as one of those series. Taking a gamble, I unpluged the AC and clipped the jumper so I could splice it back together if need be.

I plugged it back in and it started normally. In 1.5 hours the freezer temp went from 23 degrees to 8 degrees and the refrigerator side went from 43 degrees to 34 degrees. After six hours the freezer is 4 degrees and the refrigerator is still at 34.

Wife is happy and I am relieved for now.

Thanks for your help,

Gene
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Old 02-22-2009, 10:17 PM
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You are welcome. Problems due to human mistakes is the worst thing in our business - appliances do not carry black boxes! I'm glad you were able to find it.

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