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our refrigerator is not getting cold enough. My husband took the panel off in the freezer to look for the

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Old 04-25-2011, 06:33 AM
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Default Refrigerator not cold enough
Model Number: ED5PHAXSQ00   Brand: Whirlpool   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


our refrigerator is not getting cold enough. My husband took the panel off in the freezer to look for the defrost switch and there was a block of ice. There was also frost buildup in the vent section of the lower shelf in the refrigerator section. He melted the ice with a hair dryer. He never could find a defrost switch or even a part number on the diagram online. It is cooling better, but still does not want to get below 48 degrees. This is with a pretty empty fridge. I am having alot of people here in the next couple of days as my daughter is getting married next weekend. I need to fill the fridge with food, but can't until this problem is resolved. Could you please tell me where the defrost switch on this model is, so my husband can determine if this is the problem?


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  #2 (permalink)  
Old 04-25-2011, 07:37 AM
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Replacement parts for WHIRLPOOL ED5PHAXSQ00 REFRIGERATOR | AppliancePartsPros.com

See the attachment for the tech sheet.

The unit has an adaptive defrost, see how to force a defrost cycle in the tech sheet.

Sounds like you originally had a defrost problem if the block of ice was the evaporator coils. They must be iced/frosted over to the point where the fan cannot pull air through them.

But the unit should have worked properly for a week or so after the manual defrost.

Check the temperature in the freezer. It should be between 0 and 5 degrees F.
Is the evaporator fan running?
Is the compressor cycling or is it always on?
Is the damper (item 15 in Section 4) open?
Are the condenser coils and the condenser/compressor fan clean and is the fan running when the compressor is on?
There is a vent between the two sections about 2/3rds of the way down on the side wall. It it clear on both sides?
Attached Images
File Type: pdf ED5PH.pdf (631.7 KB, 58 views)
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