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Ice Maker is working but will not dispense ice from door. What is wrong?

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Old 04-13-2011, 08:32 AM
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Default Ice Maker works but does not dispense ice in door
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Ice Maker is working but will not dispense ice from door. What is wrong?

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Old 04-14-2011, 08:32 AM
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quote=RAMJFAUE;406620]Ice Maker is working but will not dispense ice from door. What is wrong?[/quote]

RAM,

Several possibilities, bad dispenser switch, auger motor, etc.

Does the water dispenser work ?

A model number will help, so we can be more efficient in assisting you.

Thanks,

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Old 05-02-2011, 02:48 PM
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Quote:
Originally Posted by Joe / APP Team View Post
quote=RAMJFAUE;406620]Ice Maker is working but will not dispense ice from door. What is wrong?
RAM,

Several possibilities, bad dispenser switch, auger motor, etc.

Does the water dispenser work ?

A model number will help, so we can be more efficient in assisting you.

Thanks,

[/quote]


The model number is KSBS25FKBT00. The water dispenser does work. The light will not come on and the ise will not come out as a cube or crushed.
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Old 05-03-2011, 06:50 AM
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Quote:
Originally Posted by RAMJFAUE View Post
RAM,

Several possibilities, bad dispenser switch, auger motor, etc.

Does the water dispenser work ?

A model number will help, so we can be more efficient in assisting you.

Thanks,


The model number is KSBS25FKBT00. The water dispenser does work. The light will not come on and the ise will not come out as a cube or crushed.[/quote]


Ram,

You want to start at the freezer door hinge,on the bottom, check the wiring harness connections for loose and possible shorted wires.
From there you'll need to remove the dispenser front panel and check the switches and wiring for loose connections and the switches, for the ice dispenser and cavity light.

You'll need a few basic handtools

1. Unplug the refrigerator power cord.
2. Remove the overflow grille from the housing.
3. Unsnap front cover at the bottom of the housing.
* Use a flatblade screwdriver and a pad to remove the panel, use the pad between the facade panel and the door panel to reduce damage to the panel *
4
. Disconnect the front cover switch harness connector and set the cover aside.
5. Disconnect the power wire harness connector (BL/BK and W wires)
6. Disconnect the flapper door heater wire harness connector (if one is present).
7. Release the dispenser microswitch retainers and slide the switches off of their locator pins. Carefully handle the switches so they do not come apart.
8. Disconnect the wires from the terminals of the lamp holder.
9. Remove the two 1/4. hex head screws from the control bracket and remove the control bracket.
10. Remove the 1/4. hex head screw to remove the water fitting (fill spout) from the water dispenser lever.
11. Unsnap the ice guide and remove it from the ice dispenser lever.
12. Remove the air pot by sliding the rear of the air pot out of the slot molded to the dispenser housing and slip the linkage out of the flapper door mechanism assembly.
13. Unsnap the flapper door and remove it from the ice dispenser lever. While you remove the flapper door, carefully guide the flapper door heater wire and connector over the door mechanism assembly.
14. Remove the 1/4. hex head screw securing the dispenser levers pivot retainer to the dispenser housing and remove the retainer.
15. Remove the water dispenser lever.
16. Remove the ice dispenser lever by maneuvering it around the door mechanism assembly.
17. Pull the pin from the door mechanism assembly and remove the spring and mechanism assembly

18. Reassemble in reverse order.

Good Luck

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Old 05-03-2011, 12:11 PM
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Thank you. I hope I find a loose wire.
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Old 05-05-2011, 07:18 AM
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Quote:
Originally Posted by RAMJFAUE View Post
Thank you. I hope I find a loose wire.

Ram,

You're welcome,
A loose wire would be nice, let's hope .

Good Luck,
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