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Help me please. We have a Jen air side by side...and either the freezers working and the fridge is

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Old 10-28-2007, 12:52 PM
Carolyn Carolyn is offline
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Default Freezer warm - Fridge warm
Model Number: JCB2389ARS   Brand: Jenn-Air   Age: 1 - 5 years   

Help me please. We have a Jen air side by side...and either the freezers working and the fridge is freezing the food OR the freezer isn't working and thawing things and the fridge is warm. It's either one or the other but never a normal setting. any advice?
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Old 10-29-2007, 05:33 AM
richappy richappy is offline
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How long does the refrigerator stop running? When the refrigerator stops, pull the back panel and check compressor and condensing fan, is the compressor very hot and is the fan working?
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