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Refrigerator & Freezer Repair

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My side by side freezer is a block of ice and frig is warm. I have defrosted it several times

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Old 03-20-2011, 03:45 PM
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Question sara
Model Number: GD5RHAXNQ00   Brand: Whirlpool   Age: 1 - 5 years   
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My side by side freezer is a block of ice and frig is warm. I have defrosted it several times and still it freezes back up quickly. Fan is working as well as heater. Not sure if there is a defrost timer of electronic board. Any Ideas?

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