Freezer gets cold but won't freeze

#1 (permalink)

03-10-2011, 12:24 PM

irish1017

Junior Member

Join Date: Mar 2011

Posts: 1

Freezer gets cold but won't freeze

Model Number: ksrp25fnwh00 Brand: Kitchen Aid Age: 5 - 10 years

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My fridge works but the freezer will not freeze, it will get just as cold as the fridge. I had a guy come out and he told me to replace the mother board. So I did and it is still not working. I have cleaned the coils under the frige and so on. I'm not sure if the motor-evap is working and don't know how to test it. If this piece is not working will that cause the problem. Thanks

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Refrigerator & Freezer Repair

My fridge works but the freezer will not freeze, it will get just as cold as the fridge. I had