Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
cdncrouton  
#1 Posted : Friday, October 19, 2007 10:51:07 AM(UTC)
Quote
cdncrouton

Rank: Member

Groups: Registered
Joined: 10/19/2007(UTC)
Posts: 4

We have a whirlpool Gold Fridge/freezer combo (with the freezer on top), there is water in the bottom of the fridge underneath the crisper bins. We thought it might be coming from the the tube at the back of the fridge where the fridge/freezer connects and cleaned that out of any ice build up (there was only some).

We've put hot water into the drain plug in the bottom of the fridge (inside) to melt anything) and adjusted the temperature from high to low and back again.

This problem has been going on for months and we can't seem to fix it and in fact it is getting worse. I have entire ice chunks building up under the crisper - that start out as puddles of water and just grow and grow.

We didn't buy the fridge - came with the house. It shouldn't be more than 4 years old.

Any help would be appreciated.

Thanks
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Friday, October 19, 2007 6:18:40 PM(UTC)
Quote
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi cdncrouton

Most likely the problem with your fridge is a clogged and frozen drain inside the freezer. Remove the floor (#49 on the liner break down diagram)and the rear panel (#16 on the same break down diagram) inside the freezer and you'll have the access to the drain which is under the evaporator coil (#5 on the unit break down diagram) in the back of the freezer.

Using a hair dryer melt all ice on the bottom and under the evaporator coil and defrost the drain as much as possible. Finish defrosting the drain using a hot water. Make sure a hot water does go through the drain.

Assemble it in the back order.

- Here are the break down diagrams for the Whirlpool refrigerator Model GR9SHKXKS02

Good luck.
Gene.
cdncrouton  
#3 Posted : Saturday, October 20, 2007 7:47:45 AM(UTC)
Quote
cdncrouton

Rank: Member

Groups: Registered
Joined: 10/19/2007(UTC)
Posts: 4

Hi Gene,

Thanks so much for the advice. You were completely right, that was definitely the problem and very easy to solve once we got the right advice. You saved us a lot of money in either buying a new appliance or having someone come over to diagnose it / use a hair dyrer.

What a helpful forum.

Thanks again.

Cdncrouton
J Black  
#4 Posted : Saturday, October 20, 2007 8:54:53 AM(UTC)
Quote
J Black

Rank: Member

Groups: Registered
Joined: 8/17/2007(UTC)
Posts: 6

Gene,
Since the water is showing up inside the refrigerator section you may want to check the condensation drain and see if it is plugged. Moisture condenses inside refrigerators, is collected and drained through the back of the fridge down to an evaporation pan mounted under the motor assembly. A build up of "gunk" blocks the drain line and causes the condensation to accumulate in the bottom of the fridge and run out onto the surrounding floor. Once you gain access to the condensate collector you should find where the tube goes through the back wall of the fridge. The tube can normally be cleaned where it is by using hot water. Check to see it arrives on the evaporation pan! Clean the condensate collector. Some collectors are visible on the back wall mounted between the shelves. Some are concealed as part of the light/control assembly.

Regards.
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.