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I have a Whirlpool refrigerator that the ice dispensor quit working. There is no sound like a motor trying to

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Old 12-08-2008, 03:31 AM
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Default Whirlpool Ice Maker not dispensing ice
Brand: Whirlpool   Age: 5 - 10 years   

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I have a Whirlpool refrigerator that the ice dispensor quit working. There is no sound like a motor trying to work, the piece that turns to dispense the ice is ok and will turn free, when removed from unit.
The unit makes and and dispenses water fine, everything else works fine.
Any Advice?
Charlie

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Old 12-08-2008, 04:14 PM
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Hi Charlie,

What is the complete model number of the refrigerator?

Gene.
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Old 12-08-2008, 07:08 PM
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Default Model Number

Gene,
The Model is ED5FHEXLQ00
Manufacture Date 06-02

I appreciate any help!
Charlie
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Old 12-09-2008, 01:46 PM
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Charlie,

Did the ice gate in the door open when you push the ice lever?

Did you hear a click when you tried to get an ice cubes?

Gene.
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Old 12-09-2008, 03:14 PM
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Gene,
The door does open and there is no sound at all. Not even a click, it woud be no different unpluging the fridge and testing it.
Charlie
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Old 12-10-2008, 09:07 AM
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Charlie,

Remove the ice bin and the bracket (#1 on the break down diagram).

Remove the wires from the motor and check the motor for continuity.

Check for 120VAC to the motor while the dispenser calls for ice and the door light switch depressed.

Post the results.

Gene.
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Old 12-12-2008, 03:21 AM
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Gene,
Thank you for the information. I will do this on Sunday. I'll let you know what happens.
Thanks,
Charlie
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Old 12-13-2008, 05:43 PM
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Default Same problem

I am having a very similar problem with my Whirlpool icemaker - makes ice just fine but won't dispense crushed or cubed. When pressing the pad, it makes a noise that sounds like a low hum (has always made this noise) and then nothing follows.

Model # GF6NFFXTY00

Serial # SU1131453
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Old 12-13-2008, 06:04 PM
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Mark,
I am going to try to trouble shoot mine Sunday. Are you sure the low hum is not the sound of the cold air you can here when you push the dispensor. Also our flap (that makes the seal) makes a funny noise as it closes.
Charlie
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Old 12-14-2008, 05:29 PM
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Mark,

The model number you posted does not come up. Verify and repost it.

Gene.
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