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the fridge is freezing food items - I've tried adjusting the temperature down to 1 even and it's not helping

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Old 12-05-2008, 06:53 PM
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Unhappy side by side refrigerator - fridge side freezing food, water coming out of freezer
Model Number: ED2GHEXNB00   Brand: Whirlpool   Age: 1 - 5 years   

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the fridge is freezing food items - I've tried adjusting the temperature down to 1 even and it's not helping - everything from bottom to top is frozen (with exception of items on door?)
the freezer is also leaking water periodically out of it's bottom - upon opening a puddle has turned into ice
please help!


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  #2 (permalink)  
Old 12-06-2008, 07:58 AM
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Remove the rear panel inside the freezer compartment and below the evaporator coils is the drain pan, check to see if the whole is clogged or frozen. If it's frozen use a turkey baster or cup with HOT water to pour down the drain to thaw it out, or use a hair dryer or steamer if you have one.

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Old 12-30-2009, 06:34 PM
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Quote:
Originally Posted by libertyappl View Post
Remove the rear panel inside the freezer compartment and below the evaporator coils is the drain pan, check to see if the whole is clogged or frozen. If it's frozen use a turkey baster or cup with HOT water to pour down the drain to thaw it out, or use a hair dryer or steamer if you have one.

Nat
I have this very same problem. I have defrosted and cleaned out the drain two times and in a couple days I have more ice in the bottom. I really need some advice. It's a ge side by side. After a few days after cleaning the drain all the food in the refriderator section starts freezing.
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Old 12-30-2009, 07:24 PM
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to help clear up that reoccuring drain problem u may need to go out and get a steam cleaner (not sure of exact name but usually used to clean tile grout or grease). you pour water in the top and it heats it up and when you push the trigger it shoots out steam - that might help you clear out whatever is clogging the drain (usually a pea)
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Old 12-31-2009, 12:26 PM
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Quote:
Originally Posted by Qtip View Post
to help clear up that reoccuring drain problem u may need to go out and get a steam cleaner (not sure of exact name but usually used to clean tile grout or grease). you pour water in the top and it heats it up and when you push the trigger it shoots out steam - that might help you clear out whatever is clogging the drain (usually a pea)

Hi, thank you so much for responding. Here is the verdict. I took it apart again and shoved a smaller tube down the drain and it came out the other end along with the water I put in there. I am thinking now it's not the drain.

I took off the back panel in the freezer section to find all the coils frosted up and there were ice cicles on the bottom of the panel. Do you know what else might be the problem from this description of symptoms? I do appreciate your help very much.
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Old 12-31-2009, 04:52 PM
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if the coils are frosted up that is normal but if they are excessively frosted or iced over then there is a definite defrost problem - the only thing that will allow water to pool and freeze in the bottom of the freezer area would be a clogged drain so i would keep clearing it out as best as possible until that problem is fixed. sometimes dust or dirt or something will collect in that tube causing the drain to freeze over 1 drop at a time. every so often your fridge will melt the frost on the coils off and that water goes down into that drain and evaporates from the heat from the compressor so the fact that you still get the ice in the bottom of the freezer suggests the defrost heater is working ok. not really sure as to what to do for the food in the fridge freezing, i'm thinking that problem may be unrelated
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Old 01-01-2010, 04:55 AM
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Quote:
Originally Posted by Qtip View Post
if the coils are frosted up that is normal but if they are excessively frosted or iced over then there is a definite defrost problem - the only thing that will allow water to pool and freeze in the bottom of the freezer area would be a clogged drain so i would keep clearing it out as best as possible until that problem is fixed. sometimes dust or dirt or something will collect in that tube causing the drain to freeze over 1 drop at a time. every so often your fridge will melt the frost on the coils off and that water goes down into that drain and evaporates from the heat from the compressor so the fact that you still get the ice in the bottom of the freezer suggests the defrost heater is working ok. not really sure as to what to do for the food in the fridge freezing, i'm thinking that problem may be unrelated

OK I will continue working with the drain. Thank you very much for your help.
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Old 01-01-2010, 08:57 PM
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If your freezer is not defrosting your refrigerator will get to cold causing the food to freeze.
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Old 08-30-2011, 01:58 PM
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Thumbs up Water dripping and ice collecting figured out

Ok, I had a repair man come by and replace a latch on my front loading washing machine and I told him the problems I had with my Samsung side by side refrigerator that water leaked and over time the there was a sheet of ice that would collect and I would have to eventually remove the ice manually with hot water and baster... He told me they figured out the problem. Here is the solution:
On other discussions, people have mentioned about removing the panel at the back when you remove the fridge racks. Well you do have to do this so follow those instructions on removing it. You will take the baster with hot water and melt the ice...unplug the fridge of course. The coils that may have ice that you see in front of you also have a copper wire that runs throughout them. This wire is a heating element it heats up when ice forms melts it and this water now drips down into a reservoir. Well the problem is the reservoir is plugged with ice. If you look at the reservoir, there is a tab that has another copper wire attached to it this copper wire hangs in the reservoir and it also conducts heat, this prevents icing, but the problem is that it cont to occur. Here is where the problem is. The freaking wire is not long enough. It goes down into the well, but not far enough it is roughly about 2 inches too short. this wire should go down to the opening and this doesn't happen. Over a short period of time the water drips down and once it passes the hot wire into the space where there is no wire the drops of water that collect on the side, begin to freeze until an ice plug is formed then it works its way back up the reservoir and you have a huge ice "cork" as I call it. The dripping water rolls off collecting at the lower pan under your crisper eventually freezing a sheet of ice. Simple fix pull out that dangling wire and put a longer wire, problem solved. I would definitely measure the length needed as 2 inches is a rough estimate. Measure twice cut once. I hope this solves those problems that I have had for 3 years now. This problems was fixed in 30 minutes.
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