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Whirlpool side by side will not cool both sides

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Whirlpool side by side regrigerator will not cool either side. Sounds like fan is running. Any suggestions? Could it be

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Old 01-17-2011, 11:32 AM
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Default Whirlpool side by side will not cool both sides
Model Number: ed5thaxms00   Brand: Whirlpool   Age: 5 - 10 years   
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Whirlpool side by side regrigerator will not cool either side.
Sounds like fan is running.

Any suggestions?
Could it be the relay?

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  #2 (permalink)  
Old 01-18-2011, 03:21 PM
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Here are your parts
Replacement parts for WHIRLPOOL ED5THAXMS00 REFRIGERATOR | AppliancePartsPros.com

You have to do more trouble shooting.

Is the compressor running? Usually you can hear it, also you should be able to feel it vibrating and it should be warm.
Is the condenser/compressor fan running?
Is the evaporator/freezer fan running?
When you say "will not cool either side" do you mean no cooling at all or that it is not cooling enough.

Here are a couple good sites with info on trouble shooting fridges.
http://www.applianceaid.com/frig.html
Appliance Repair Guide: How To Fix a Refrigerator - ACME HOW TO.com
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