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Refrig Problem
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Model: GSS20IEM Brand: GE Age: 5 - 10 years
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papuppy  
#1 Posted : Thursday, November 18, 2010 9:23:04 AM(UTC)
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papuppy

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Things in the top shelf of the refrig aren't cold and items in the top shelf of the freezer (above the ice maker) won't freeze. Was fine about a week ago. Have turned the refrig to 9 and the freezer to 7 but it hasn't changed anything. Also, when I want crushed ice I get cubes and the dispenser just SHOOTS ice out! Any ideas?
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magician59  
#2 Posted : Thursday, November 18, 2010 9:58:28 AM(UTC)
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magician59

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Is the evaporator fan (the fan in the freezer) running when the refrigerator isn't in defrost?
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papuppy  
#3 Posted : Friday, November 19, 2010 5:17:48 AM(UTC)
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papuppy

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I think so. Water is just DRIPPING from the ice bin now and there's frost inside the freezer and on containers when there wasn't before. To defrost, do I put the freezer to 0? But I haven't done that, so freezer should not be warm.
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magician59  
#4 Posted : Friday, November 19, 2010 5:36:05 AM(UTC)
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magician59

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It's more likely that you have a defrost failure of some kind. It can be a failed defrost heater, or a failed motherboard. To manually defrost the machine, you just need to unplug it for a few hours. You can speed the process by helping it along with a blow dryer. Don't use a heat gun: that's too harsh, and can actually damage the liner and other components of your system.
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papuppy  
#5 Posted : Friday, November 19, 2010 7:24:50 AM(UTC)
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papuppy

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I wasn't trying to defrost the freezer: so are you saying it's defrosting anyway and that's why it's doing this?
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magician59  
#6 Posted : Friday, November 19, 2010 10:35:05 AM(UTC)
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magician59

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No. I'm saying it's supposed to defrost on its own, but the symptoms you describe suggest it isn't doing so.
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papuppy  
#7 Posted : Friday, November 19, 2010 11:11:53 AM(UTC)
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papuppy

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I called a few repairmen, and most of them think it's the defroster circuit or the motherboard, which sounds like what you said before. They also said that GE is notorious for this. So no fixing it on my own, darn it! Thanks for all your help!
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