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Model Number: ED5LHEXTD00 Brand: Whirlpool Age: 1 - 5 years
This is a 2007 Whirlpool Stainless Side by Side Fridge. It is freezing most things, just not ice cream or popcicles. When you go to scoop ice cream it feels like soft serve.
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Park the temperature controls at mid-range for a few hours, and check the temperatures. The best way to get the most accurate tempertures is to place a thermometer between some of the frozen food in teh freezer; and into some liquid in the refrigerator (not in contact with metal racks or plastic sides), and let it stay in place a few minutes, untio the thermometers stabilize. Let us know what the temperatures are.
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