[m218perez]

My GE Monogram 42" side by side built-in refridgerator with water, crushed and cubed ice dispencer from door stopped dispencing. It will still dispence water and make ice, but won't dispence crushed or regular ice from the door.
I know the auger is not turning, this is what pushes the ice out. It stopped working after crushing ice for about ten minutes for a party we had. Possibly I burned somthing out, any ideas?

thanks,
Mike

[Gene]

Hi Mike,

Did the ice door open when you push the lever? Did you hear any noise?

Gene.

[m218perez]

Gene,
The ice door does open and I hear a buzz.

Thanks for your reply,

Mike

[Gene]

Mike,

Check for 120VAC to the auger motor with the door switches depressed and the ice dispenser calls for ice. The wires should be removed from the motor.

Gene.

[m218perez]

Gene,

I will look for a motor access panel and get back to you Thursday.

Mike

[m218perez]

Gene,
I am looking behind the ice bin and I see several screws and bolts against the back panel. It also looks like I would need to remove the auger fork to remove the panel, am I looking in the right area? or should I be looking above the freezer where I see a mother board.

Mike.

[josephterrazas]

hello Gene, I'm having the same problem my GE makes ice but doesn't dispense. Do I need to replace motor?

[Gene]

Mike,

You have to remove the ice bin, the ice maker and the cover for the motor & solenoid (#813 on the break down diagram). You do not have to remove the fork for this test. You can test the solenoid for continuity at the same time.

Gene.

[Gene]

josephterrazas,

What is the complete model number of the refrigerator? You have to perform some tests to find out which part is bad.

Gene.

[m218perez]

Gene,

Thank you for the info, I am so busy at work right now I have small windows of time and energy to trouble-shoot this fridge. Saturday I will try opening the panel and check the motor and selenoid.

Thanks again, Mike.