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help replacing ice maker auger

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The auger on my GE ice maker is plastic so it broke. I looked to find a metal one so

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  #1 (permalink)  
Old 10-15-2010, 03:40 PM
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Default help replacing ice maker auger
Model Number: gss22jerf ww   Brand: GE   Age: 5 - 10 years   

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The auger on my GE ice maker is plastic so it broke. I looked to find a metal one so this won't happen again but I cannot find one. Why would they make this part plastic?

Do I only need to order the auger part #AP3672963 ? and how do I remove the old and put in the new?

I have pictures of my broken auger that I have attached.

thanks!


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Attached Images
File Type: jpg ICEMAKER_SPINDLE_BLADE_2 (1).jpg (22.9 KB, 21 views)
File Type: jpg ICEMAKER_SPINDLE_BLADE_2 (2).jpg (22.9 KB, 21 views)
File Type: jpg ICEMAKER_SPINDLE_BLADE_2 (3).jpg (22.9 KB, 21 views)
File Type: jpg ICEMAKER_SPINDLE_BLADE_2 (4).jpg (22.9 KB, 21 views)
File Type: jpg ICEMAKER_SPINDLE_BLADE (1).jpg (17.2 KB, 21 views)
File Type: jpg ICEMAKER_SPINDLE_END.jpg (30.2 KB, 21 views)
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  #2 (permalink)  
Old 10-15-2010, 04:08 PM
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Hi, Just went through something similar with my ice maker but the most important thing I must tell you is that a plastic auger is the craziest thing ever !!! ( as you already know from your post !!) You can get a metal one. DO NOT REPLACE PLASTIC ONE !! It will happen over and over. The best bet is to call and ask what part you can replace it with. Believe it or not I have an 800 number where you can get that info but I have to go and look where I put it. I promise that I will locate it and get back to you. Hang in there
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Old 10-15-2010, 09:12 PM
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Thanks so much. I actually asked the lady at appliancepartpros today and she couldn't find one but that doesn't mean one doesn't exist. I would greatly appreciate if you could find me a metal auger. I have one in my freezer here at the house. The auger that is broken is in our rental-that's one good reason NOT to continue the replacement cycle with a cheap plastic part! Hope to hear from you again soon!
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Old 10-16-2010, 01:24 PM
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Hi,
Sorry it took me a little to get back to you.
Go to www.**************************.com/Contact.aspx
Once on, click on their live help. These people
are great!! They will not only find the right auger (metal) auger to fit but they will also guarantee you the lowest price !!
I hope this works for you as it has for me. Good LUCK and Take Care
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Old 10-16-2010, 01:25 PM
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Hi,
Sorry it took me a little to get back to you.
Go to www.**************************.com/Contact.aspx
Once on, click on their live help. These people
are great!! They will not only find the right auger (metal) auger to fit but they will also guarantee you the lowest price !!
I hope this works for you as it has for me. Good LUCK and Take Care
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  #6 (permalink)  
Old 10-16-2010, 01:33 PM
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What was left out was 2 words.... the first is what you are trying to fix, appliance and the second sounds like moan but starts with a z and ends in an e (as in the Twilight _ _ _ _ ) Hope the let this one fly !!
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Old 10-16-2010, 01:48 PM
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Tried it but I couldn't find it.

appliance+word that rhymes with phone.com/contact/aspx

That is what I had. Thanks so much for trying to help.
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  #8 (permalink)  
Old 10-16-2010, 03:44 PM
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Try this page.


Ice Dispenser Repair For GE Refrigerators
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  #9 (permalink)  
Old 10-16-2010, 07:17 PM
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I really want to order this part this weekend.

If I google for this place, what should I google?

" "

Like metal replacement auger for GEmodel#xxxxx? or something like that?
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  #10 (permalink)  
Old 10-16-2010, 07:36 PM
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Found it! They said they could not recommend any other part other than the one that is stated for this ice maker. So yours is ALL METAL?
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