Discuss

Ice maker in Whirlpool side-by-side not working

 in

Refrigerator & Freezer Repair

. "

The ice maker in my Whirlpool ED2PHEXNT00 side-by-side stopped producing ice. I checked the obvious (arm stuck, ice jammed, etc.),

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Refrigerator & Freezer Repair » Ice maker in Whirlpool side-by-side not working

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 10-20-2008, 12:12 PM
Junior Member
 
Join Date: Oct 2008
Posts: 4
jacarder is on a distinguished road
Default Ice maker in Whirlpool side-by-side not working
Model Number: ED2PHEXNT00   Brand: Whirlpool   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


The ice maker in my Whirlpool ED2PHEXNT00 side-by-side stopped producing ice. I checked the obvious (arm stuck, ice jammed, etc.), and replaced the water filter just to be sure. I do get water from the door dispenser. I checked the old water inlet valve, and read approx. 200 ohms across the terminals of the valve for the water dispenser, but nothing across the terminals of the ice dispenser, so I assumed the valve was bad. I purchased a new one, installed it, and still no ice. I checked the new valve, and found the same readings (200 ohms across one terminal, nothing across the other). Is it possible that the new valve is defective, or should I check something else?


Related Models
Whirlpool ED2PHEXNT00 REFRIGERATOR
Whirlpool ED2SHAXMB00 REFRIGERATOR
Whirlpool ED2SHAXMB10 REFRIGERATOR
Whirlpool ED2SHAXML10 REFRIGERATOR
Whirlpool ED2SHAXML12 REFRIGERATOR
Whirlpool ED2SHAXMQ00 REFRIGERATOR
Whirlpool ED2SHAXMQ10 REFRIGERATOR
Whirlpool ED2SHAXMT00 REFRIGERATOR
Whirlpool ED2SHAXMT10 REFRIGERATOR
Whirlpool ED2SHEXMQ00 REFRIGERATOR
Whirlpool ED2SHEXMT00 REFRIGERATOR
Whirlpool ED2SHEXXB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2SHEXXQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2SHEXXU00 REFRIGERATOR
Whirlpool ED2SHGXMQ00 REFRIGERATOR
Whirlpool ED2SHGXMT00 REFRIGERATOR
Whirlpool ED2VHEXSB00 REFRIGERATOR
Whirlpool ED2VHEXSL00 REFRIGERATOR
Whirlpool ED2VHEXSQ00 REFRIGERATOR
Whirlpool ED2VHEXTB01 REFRIGERATOR
Whirlpool ED2VHEXTL01 REFRIGERATOR
Whirlpool ED2VHEXTQ01 REFRIGERATOR
Whirlpool ED2VHEXTS01 REFRIGERATOR
Whirlpool ED2VHEXVB00 REFRIGERATOR
Whirlpool ED2VHEXVB01 REFRIGERATOR
Whirlpool ED2VHEXVL00 REFRIGERATOR
Whirlpool ED2VHEXVL01 REFRIGERATOR
Whirlpool ED2VHEXVQ00 REFRIGERATOR
Whirlpool ED2VHEXVQ01 REFRIGERATOR
Whirlpool ED2VHGXMB01 REFRIGERATOR
Whirlpool ED2VHGXMB10 REFRIGERATOR
Whirlpool ED2VHGXML10 REFRIGERATOR
Whirlpool ED2VHGXMQ00 REFRIGERATOR
Whirlpool ED2VHGXMQ01 REFRIGERATOR
Whirlpool ED2VHGXMQ10 REFRIGERATOR
Whirlpool ED2VHGXMT00 REFRIGERATOR
Whirlpool ED2VHGXMT01 REFRIGERATOR
Whirlpool ED2VHGXMT10 REFRIGERATOR
Whirlpool ED2YHGXLQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED2YHGXLT01 SIDE-BY-SIDE REFRIGERATOR
 ED30 DISHWASHER
Frigidaire ED308K2 Wwh(v1) / Dehumidifier
Frigidaire ED308K6 Wwh(v3) / Electric Dehumidifier
Frigidaire ED308K6A Wwh(v2) / Dehumidifier
Frigidaire ED408K2 Wwh(v4) / Electric Dehumidifier
Frigidaire ED408K3 Wwh(v1) / Dehumidifier
Frigidaire ED408K3A Wwh(v2) / Dehumidifier
Frigidaire ED408K6 Wwh(v1) / Dehumidifier
Frigidaire ED508K2 Wwh(v2) / Dehumidifier
Frigidaire ED508K7 Wwh(v1) / Electric Dehumidifier
Whirlpool ED5CHGXKQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHGXKT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKB02 REFRIGERATOR
Whirlpool ED5CHQXKB03 REFRIGERATOR
Whirlpool ED5CHQXKB04 REFRIGERATOR
Whirlpool ED5CHQXKB05 REFRIGERATOR
Whirlpool ED5CHQXKB06 REFRIGERATOR
Whirlpool ED5CHQXKB07 REFRIGERATOR
Whirlpool ED5CHQXKQ00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKQ01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKQ02 REFRIGERATOR
Whirlpool ED5CHQXKQ03 REFRIGERATOR
Whirlpool ED5CHQXKQ04 REFRIGERATOR
Whirlpool ED5CHQXKQ05 REFRIGERATOR
Whirlpool ED5CHQXKQ06 REFRIGERATOR
Whirlpool ED5CHQXKQ07 REFRIGERATOR
Whirlpool ED5CHQXKT00 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKT01 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5CHQXKT02 REFRIGERATOR
Whirlpool ED5CHQXKT03 REFRIGERATOR
Whirlpool ED5CHQXKT04 REFRIGERATOR
Whirlpool ED5CHQXKT05 REFRIGERATOR
Whirlpool ED5CHQXKT06 REFRIGERATOR
Whirlpool ED5CHQXKT07 REFRIGERATOR
Whirlpool ED5CHQXTB00 REFRIGERATOR
Whirlpool ED5CHQXTQ00 REFRIGERATOR
Whirlpool ED5CHQXTT00 REFRIGERATOR
Whirlpool ED5CHQXVB00 REFRIGERATOR
Whirlpool ED5CHQXVB01 REFRIGERATOR
Whirlpool ED5CHQXVB02 REFRIGERATOR
Whirlpool ED5CHQXVQ00 REFRIGERATOR
Whirlpool ED5CHQXVQ01 REFRIGERATOR
Whirlpool ED5CHQXVQ02 REFRIGERATOR
Whirlpool ED5CHQXVT00 REFRIGERATOR
Whirlpool ED5CHQXVT01 REFRIGERATOR
Whirlpool ED5CHQXVT02 REFRIGERATOR
Whirlpool ED5DHEXWB00 REFRIGERATOR
Whirlpool ED5DHEXWB03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5DHEXWL00 REFRIGERATOR
Whirlpool ED5DHEXWL03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5DHEXWQ00 REFRIGERATOR
Whirlpool ED5DHEXWQ03 SIDE-BY-SIDE REFRIGERATOR
Whirlpool ED5FHAXNB01 Refrigerator
Whirlpool ED5FHAXNL01 Refrigerator
Whirlpool ED5FHAXNQ01 Refrigerator
Whirlpool ED5FHAXNT01 Refrigerator
Whirlpool ED5FHAXSB00 Refrigerator
Whirlpool ED5FHAXSB01 REFRIGERATOR
Whirlpool ED5FHAXSB02 Refrigerator
Whirlpool ED5FHAXSB03 Refrigerator
Whirlpool ED5FHAXSL00 Refrigerator
Whirlpool ED5FHAXSL01 REFRIGERATOR
Whirlpool ED5FHAXSL02 Refrigerator
Whirlpool ED5FHAXSL03 Refrigerator
Whirlpool ED5FHAXSQ00 Refrigerator
Whirlpool ED5FHAXSQ01 REFRIGERATOR
Whirlpool ED5FHAXSQ02 Refrigerator
Whirlpool ED5FHAXSQ03 Refrigerator
Whirlpool ED5FHAXSS00 Refrigerator
Whirlpool ED5FHAXSS01 REFRIGERATOR
Whirlpool ED5FHAXSS02 Refrigerator
Whirlpool ED5FHAXSS03 Refrigerator
Whirlpool ED5FHAXST00 Refrigerator
Whirlpool ED5FHAXST01 REFRIGERATOR
Whirlpool ED5FHAXST02 Refrigerator
Whirlpool ED5FHAXST03 Refrigerator
Whirlpool ED5FHAXVA00 REFRIGERATOR
Whirlpool ED5FHAXVA01 Refrigerator
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 10-20-2008, 12:27 PM
Senior Expert
APP Volunteer
 
Join Date: Aug 2008
Location: Missouri
Posts: 3,097
libertyappl is on a distinguished road
Default

Chrck to see if the fill tube for the icemaker is frozen. Let us know what you find.
Nat
__________________
-We don't have a fancy website but, we do have fast reliable service in South Central Missouri & do warranty work for Whirlpool, Estate, Maytag, Amana, Frigidaire, Gibson & more. We service most of the South Central Ozarks region. Send us an email at libertyapplservice@yahoo.com
We are also Ministers that do a weekly jail house ministry.

Rate Liberty Appliance Service on MyPros.com
Reply With Quote
  #3 (permalink)  
Old 10-21-2008, 05:19 AM
Junior Member
 
Join Date: Oct 2008
Posts: 4
jacarder is on a distinguished road
Default

No, the fill tube is not frozen.
Reply With Quote
  #4 (permalink)  
Old 10-21-2008, 06:50 AM
Senior Expert
APP Volunteer
 
Join Date: Oct 2008
Location: USA
Posts: 784
v2k04 is on a distinguished road
Default

You can always apply 120 volts to the valve to verify it is bad either by force cycleing the icemaker or make up a test cord with a female spade connector on each lead hook it to the valve and plug it into the wall
Reply With Quote
  #5 (permalink)  
Old 10-21-2008, 04:42 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

You can check the ice maker and the water valve from the front of the ice maker. You can find the complete instructions from one of our previous posts: Water to ice maker quit working

Post the results.

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #6 (permalink)  
Old 10-21-2008, 07:14 PM
Senior Expert
APP Volunteer
 
Join Date: Oct 2008
Location: USA
Posts: 784
v2k04 is on a distinguished road
Default

theres also a field data sheet tucked behind the grill with detailed instructions
Reply With Quote
  #7 (permalink)  
Old 11-15-2008, 09:29 AM
Junior Member
 
Join Date: Oct 2008
Posts: 4
jacarder is on a distinguished road
Default

Sorry for the delay in posting results. I found a troubleshooting guide for this particular model, and I performed the tests in the guide. I pulled the front panel off of the icemaker module, and checked for voltage across the terminals for the thermostat (T & H), and there was 120 VAC to the module. I then unplugged the fridge, and checked for resistance between the following terminals:

L&H (heater): 100 ohms (manual says should be 65-80)
L&M (motor): 3400 ohms (manual says 4000)
V&N (water valve): 200 ohms (manual says 300)

I then placed a jumper across terminals L & N to initiate the cycle. The icemaker did not cycle following this. Do I conclude that the icemaker module is defective?
Reply With Quote
  #8 (permalink)  
Old 11-15-2008, 09:34 AM
Senior Expert
APP Volunteer
 
Join Date: Oct 2008
Location: USA
Posts: 784
v2k04 is on a distinguished road
Default

you jumper "T" & "H" to force cycle
__________________
-
Reply With Quote
  #9 (permalink)  
Old 11-15-2008, 01:09 PM
Junior Member
 
Join Date: Oct 2008
Posts: 4
jacarder is on a distinguished road
Default

Sorry, I mis-spoke. I did jumper across T & H (not L & N), in attempt to force the icemaker to cycle.
Reply With Quote
  #10 (permalink)  
Old 11-17-2008, 01:56 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

The ice maker module is bad but I would recommend to replace the whole ice maker instead of module to make the repair more dependable.

- The part number for the ice maker is AP2984633

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kitchenaid side by side ice maker stopped working aloubo Refrigerator & Freezer Repair 2 01-06-2013 03:33 AM
ice maker stopped working - kenmore elite side by side foobydoo Refrigerator & Freezer Repair 1 01-27-2010 03:38 AM
Whirlpool Side-by-Side ice maker overfills, water runs over into freezer... threefivezero Refrigerator & Freezer Repair 1 07-06-2009 07:00 AM
whirlpool side by side ice maker in door - not making ice longhornp Refrigerator & Freezer Repair 1 06-11-2009 05:41 AM
Whirlpool side by side Ice maker spews water into freezer fraserm General Talk 3 12-06-2008 08:19 AM



All times are GMT -7. The time now is 05:20 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17