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Whirlpool refigerator not cooling

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I have a Whirlpool Gold side by side refer and it is not very cold on the refer side but

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Old 09-05-2010, 02:52 PM
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Default Whirlpool refigerator not cooling
Model Number: GS6SHEXNBOO   Brand: Whirlpool   Age: 5 - 10 years   

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I have a Whirlpool Gold side by side refer and it is not very cold on the refer side but the freezer seems fine. Also, the interior light is out and the temp controls lights do not working. I don't know if it's all related or not.
I cleaned the coils as best as I could too.
Should I feel air at the back vent that is located behind the temp control at the top left corner?
Please advise with anything to check out. Thank you


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  #2 (permalink)  
Old 09-06-2010, 09:53 AM
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I would go to www.applianceaid.com for a procedure to manually force defrost.
If it cannot be switched to defrost, you may have a bad control board. If the compressor stops, but no defrost, you probably have a bad defrost thermostat.
Pull the back freezer panel and defrost the evaporator with a hair dryer. Clip off the defrost thermostat that's clipped to the evaporator and temporarily short the wires to . If you now can get it to defrost, you have a bad defrost thermostat.
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Old 09-06-2010, 04:01 PM
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I took off the back of the freezer and the duct to the refer side was clogged with ice. The fan was working so I put it all back and it blows air slightly but not fully. I think the vent doesn't open fully. Also, the temp control light or the internal lights do not work.
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Old 09-06-2010, 05:40 PM
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Quote:
Originally Posted by richappy View Post
I would go to www.applianceaid.com for a procedure to manually force defrost.
If it cannot be switched to defrost, you may have a bad control board. If the compressor stops, but no defrost, you probably have a bad defrost thermostat.
Pull the back freezer panel and defrost the evaporator with a hair dryer. Clip off the defrost thermostat that's clipped to the evaporator and temporarily short the wires to . If you now can get it to defrost, you have a bad defrost thermostat.
Thank you. I will nopt be able to check fo two weeks. We will be out of town. I will let you know.
Thanks again!
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Old 09-06-2010, 05:42 PM
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Thank you, I will be out of town for two weeks , i will try when i get back. i just noticed last night that hot air was blowing out of the lower vents in the freezer? thanks again!
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Old 09-07-2010, 01:17 AM
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For Moores, I would check your damper door, it might be jammed shut.
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Old 09-07-2010, 06:49 AM
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It that located on the refer side? What controls that door and could that be one of the problems? Is it possible that the control box that has the temp controls in it be bad abd not letting it open? I might have 2 problems here
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Old 09-08-2010, 01:40 AM
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Just remove the cover to it and check, might be jammed open.
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Old 09-09-2010, 11:52 AM
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will replacing the control box inside the temp control fix the broken temp control lights and interior lights? does it control those too?
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Old 09-09-2010, 02:17 PM
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Usually they are wired separately, probably a bad wire by the connector.
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