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side by side refrigerator generating lot of ice in freezer

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Hi, Our 2 year old kennmore side by side refrigerator is generating a lot of ice in the freezer ,

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Old 09-04-2010, 08:21 AM
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Default side by side refrigerator generating lot of ice in freezer
Brand: Kenmore   Age: 1 - 5 years   

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Hi,
Our 2 year old kennmore side by side refrigerator is generating a lot of ice in the freezer , on the walls and compartments of the freezer.
also there is some ice on the vents in the referigerator and milk is getting bad.
one of thre repair technicians told us that heater is bad, can that be the problem.
can someone help?

Thanks
inq

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Old 09-06-2010, 03:04 PM
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One of possibilities is the freezer door was kept ajar for some time or you open it too often for long time.

What is the complete model number of the refrigerator?

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