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My GE Profile Artica refridgerator will not maintain the proper temperature in the fresh food side. I set the digital

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Old 08-31-2010, 08:48 PM
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Default refrigerator freezing fresh foods
Model Number: PSS25NGMDBB   Brand: GE   Age: 5 - 10 years   

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My GE Profile Artica refridgerator will not maintain the proper temperature in the fresh food side. I set the digital thermostat to the recommended 37 degrees, but the temperature will fluctuate between 30 and 37 degrees, freezing my fresh food. Ocassionally, the temperature will drop to as low as 26-28 degrees, freezing the water in the in-door water dispensor. I have read the problem may be related to an inoperative damper door or a malfunctioning fresh food thermister. Could someone please help me isolate the problem. Any help will be greatly appreciated.


Terry


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  #2 (permalink)  
Old 09-01-2010, 06:22 AM
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Most common problem is the damper door. I would remove the cover and see if it's jammed open.
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Old 09-01-2010, 10:29 AM
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Default refrigerator freezing fresh food

Quote:
Originally Posted by richappy View Post
Most common problem is the damper door. I would remove the cover and see if it's jammed open.
Thanks, I will check the damper door. If that is not jammed open can I assume it is probably the thermister?

Terry
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Old 09-02-2010, 02:35 AM
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When you open the door, the damper door will open to lower the temperature due to the warm air entering. This damper door will open and close to maintain the temperature. You might try raising the temperature control, close the door, and see if the door closes. If not, check your ff thermistors per the common values in the sticky above GE (GSS & PSS models)
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Old 09-02-2010, 08:47 AM
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Quote:
Originally Posted by richappy View Post
When you open the door, the damper door will open to lower the temperature due to the warm air entering. This damper door will open and close to maintain the temperature. You might try raising the temperature control, close the door, and see if the door closes. If not, check your ff thermistors per the common values in the sticky above GE (GSS & PSS models)
Thanks again. what is the proceedure for removing the cover to view the damper door in a model PSS25NGMDBB? There are no obvious exposed screws or fasteners visible. There are two, what appear to be, pressure activated release buttons on either side of the large light cover in the ceiling. Can I see anything by removing the light cover?

Terry
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Old 09-02-2010, 03:46 PM
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I have not worked on this model before, the diagram is worthless. The damper assembly is item 420, just pry and release all plastic tabs till the housing comes off. As I said before, if the fridg is good and cold, lowering the control settings to a lower temperature,( if the system is working properly,) the damper door should close. It is rare for these dampers to fail electrically, most fail mechanically so just look for a jammed door.
If door is not jammed, next probable failure would be the ff thermistors.
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Old 09-02-2010, 04:14 PM
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Quote:
Originally Posted by richappy View Post
I have not worked on this model before, the diagram is worthless. The damper assembly is item 420, just pry and release all plastic tabs till the housing comes off. As I said before, if the fridg is good and cold, lowering the control settings to a lower temperature,( if the system is working properly,) the damper door should close. It is rare for these dampers to fail electrically, most fail mechanically so just look for a jammed door.
If door is not jammed, next probable failure would be the ff thermistors.
Thanks Richappy, you have been a big help. I now have a direction to go in.

Terry
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