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Kitchenaid Superba ice maker not dumping ice

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Gene, We have a KItchen Aid KSRP25FNBL00 That the ice is not working on. The tray fills with water however

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Old 07-28-2010, 11:39 AM
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Default Kitchenaid Superba ice maker not dumping ice
Model Number: KSRP25FNBL00   Brand: Kitchen Aid   Age: 1 - 5 years   

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Gene,

We have a KItchen Aid KSRP25FNBL00 That the ice is not working on. The tray fills with water however then the tray never dumps itself into the storage bin. Any ideas???


Thank you!!


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  #2 (permalink)  
Old 07-28-2010, 02:48 PM
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Most likely the problem is a bad ice maker.

- The ice maker Part number: AP3182733

Part number: AP3182733



Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSRP25FNBL00 Refrigerator | AppliancePartsPros.com

Gene.
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Old 07-28-2010, 02:59 PM
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Default Is there a way to troubleshoot to confirm what is wrong?

gene,

Thanks for the response!! Is there a way to troubleshoot this and find out if it is fir sure the ice maker unit and not a relay or the optics?

Thank you again!!!
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Old 07-28-2010, 03:14 PM
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Open the freezer door. Close the flapper on the left side to clear the optic beam and watch the LED on the right side. If it stays on, there is nothing wrong with the optics.

Gene.
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Old 07-28-2010, 03:19 PM
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Default Ok....

I did as you suggested and if I close the flapper the led stays on, and if I cover the beam the led flashes.....
So if the ice maker unit the only other thing it can be?

Thanks again!!!
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Old 07-28-2010, 03:32 PM
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James,

I understand your point. The ice maker is expensive, but there is nothing else left.

Gene.
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Old 07-28-2010, 03:43 PM
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Default Thanks!

So there is nothing else in the "loop" that can be causing this issue other than the ice maker unit, am I correct?
Is replacement of the unit difficult??
Thanks again!!!
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Old 07-28-2010, 03:48 PM
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The instructions are attached to the reply.

Gene.
Attached Files
File Type: doc In-door ice system - Removing the ice maker.doc (627.0 KB, 36 views)
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Old 07-28-2010, 07:32 PM
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Default Thank you!

Thanks so much for your help!! I will order the ice maker kit and see if that fixes it!!
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Old 07-28-2010, 07:34 PM
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You are welcome. Keep us posted.

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