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08-08-2008, 06:21 AM
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Freezer not cooling
Model Number: gss25lgmww Brand: GE Age: 5 - 10 years
have a GE side by side refrig (model # GSS25LGMWW). Recently replace the damper mechanism in the refrig (fresh food was freezing) and that fixed the problem. Now the freezer is not freezing. Is there a checklist or instructions for identifying the source of the problem?
Items of note: Damper fan is working (air is blowing into refrig part) Freezer fan or air blowing mechanism appears to be working No hot air is blowing out of bottom (exterior) of unit Where do I start? Thanks. TJ Ads By Google Related Models 
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08-08-2008, 08:04 AM
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I would first start at the compressor, find out if it is running, is the fan by the compressor running, is there frost on the back wall of the freezer section.
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