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No water to Whirlpool icemaker

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I have no water going to my icemaker, yet do have water to my indoor dispenser. Icemaker was overflowing, but

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  #1 (permalink)  
Old 07-16-2010, 09:54 AM
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Default No water to Whirlpool icemaker
Model Number: GS6NBEXRB00   Brand: Whirlpool   Age: 1 - 5 years   

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I have no water going to my icemaker, yet do have water to my indoor dispenser. Icemaker was overflowing, but now no water is going to it. Whirlpool says the water should be going to the icemaker before the dispenser. Any ideas?


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  #2 (permalink)  
Old 08-01-2010, 08:54 PM
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Default

I hear the system calling for water, and the icemaker's augers turn. However, there is still no water going to the icemaker. Any ideas would be helpful.
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  #3 (permalink)  
Old 12-09-2010, 12:04 PM
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Default GS6SHEXNQ00 No Ice

No Ice, right? Water in door works, right? You can hear the click when it attempts to fill, right?

Check the inlet at the ice maker. It is that black rubber tube coming out of the top of the freezer liner. It could be frozen shut. You could be making ice, just not where you want it. You may be able to see ice inside the inlet. Turn off the refrigerator to stop the cold air from continuing to freeze the inlet and to prevent water in your face in the event the solenoid (spring loaded electromagnetic switch with core that moves when energized) ice maker water valve is activated while you are working on the inlet. You can thaw the inlet tube with low heat(One you can feel on your skin without being burned). An adjustable heat gun or a hair dryer with a low setting can be used for this purpose. Be sure to use a GFCI protected receptacle or cord. I found that I could pull and squeeze the tube to break up the ice as it thawed, which sped up the process dramatically. I was also able to perform this process without disassembling the ice maker. The best methods are sometime slow...

Also, check the back of the fridge. There is a line that goes from the solenoid valve to the ice maker. It goes into the refrigerator near the top and runs down the back of the refrigerator to the corner where the supply water line attaches to the back.

Look for a puddle on the floor or moisture on the back of the refrigerator or a wet wall. If any of these conditions exist, the line to the ice maker may be leaking, and it may be doing so if the water is backing up in the inlet line. The line could be cracked from age or damaged from being crushed, punctured or cut. Hopefully, all that is wrong is a frozen inlet.

Be careful not to let the water accumulate and destroy flooring, cabinets, walls, or anything below the floor.

If needed, repair the line with the best quality line you can find. And, use the push-on line couplings (line to line), as needed, that allow you to keep the ends of the line unexpanded. The couplings I am talking about also allow you to compress the holding clips inside them so you can replace the line quickly if you need to do this again in the future. Originally, I thought a 90 coupling where the line goes into the top back would also be a good engineering fix to an economically based engineering decision to use the flexibility of the plastic line to make the 90 turn. Not so. The plastic insert on the back of the cabinet is at an angle, probably to help drain the moisture that collects on the outside of the water line by condensation.

Don't pull the old line off of the black rubber inlet in the top of the freezer liner, if you can avoid it.


Before disassembling the line, remove the insert and drain any remaining water from the back of the refrigerator. Leave this insert out while you test the line. You can test the line by turning the refrigerator back on and making sure the ice maker is turned on in the freezer. After you hear the solenoid activate, you should be able to feel water in the ice maker. You should also be able to determine if the leaks in the line exist. If everything is working, experiment with the temperature of the freezer, to avoid having the inlet freeze again. Reinstall the insert on the back of the refrigerator.

Sorry I didn't reply sooner, I just had this happen to me. I still fiix things myself when I can. It is even better when they don't break or freeze. Repair bills for things like this are much higher than the cost of the parts needed to do the repairs. I also found that the replacement part is available on this site. It includes the inlet assembly at the end of the line. I didn't need it this time. Hopefully, it comes with instructions on how to remove the old one. I would suggest when removing the old part, tie a string securely to the end that is pulled through the top of the refrigerator. Tie the other end of the string on the one you are installing. That way, you will be able to "fish" the new one with the least effort.

Last edited by LDSSPARKY : 12-09-2010 at 02:31 PM. Reason: Corrections and additions to information.
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  #4 (permalink)  
Old 09-23-2012, 04:52 PM
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Smile Mine was fixed by replacing the ice maker

I have a Whirlpool Gold, model GS5SHAXNL02. I had the problem described here: the water stopped flowing into the ice maker. I first tried turning off the refrigerator, thinking that the line that fills the ice maker might be frozen. That did not fix the problem. I ended up replacing the ice maker and I now have ice again.

Last edited by Evaluator : 09-24-2012 at 12:13 AM.
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