I just purchsed a new refrigerator shelf stud, Whirlpool P/N 2147997. I thought I would be able to tell how to remove the old one and install the new one just by looking at it. From looking at the new one, it looks like I could just pull the old one straight out but that doesn't seem to be the case. Any advise would be appreciated.

Thanks
JW

The wire barbs are laying flat against the body on the support stud. It doesn't look like they will catch if I just push the new stud in place. Should I bend the wire barbs out a little before I install the stid?

JW

I removed the old refrigerator shelf stud, however when I try to install the new one, it doesn't stay in firm. What to do

I'm having the same problem. I followed the advice on removing the old stud, except that I turned it counter clockwise to remove. I then pulled another stud from behind the shelf and tried to refit it in the place of the broken stud. The re-situated stud sits in the hole without coming out, but it's loose, as though it's not all the way in the seat. I wonder if I've done something wrong. I ordered new studs in the meantime, so I'll see if the new ones perform better than the one I moved.