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freezer will not defrost

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my freezer does not defrost. i have replace the defrost thermostat and the defrost heater element. yet the freezer still

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Old 06-16-2010, 10:17 AM
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Default freezer will not defrost
Model Number: hss25gfphww   Brand: Hotpoint   Age: 5 - 10 years   

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my freezer does not defrost. i have replace the defrost thermostat and the defrost heater element. yet the freezer still does not defrost. i removed the cover from the evaporator with the power on and observed the heater element glowing yet the evaporator was not defrosting. what is left that i am missing? thanks for any help.


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  #2 (permalink)  
Old 06-16-2010, 10:45 AM
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It may take 20 minutes to melt a lot of frost, you may have a buildup of ice in there that needs to be manually defrosted.
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