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fjkenny  
#1 Posted : Monday, November 16, 2015 4:08:46 PM(UTC)
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fjkenny

Rank: Member

Groups: Registered
Joined: 11/16/2015(UTC)
Posts: 1

Hello, I bought a replacement glass cooktop last week through the site and although the old one came up easily, the new one just slides around unless I can attach it to the granite counter top in some way. Looking through the forum there is mention of seal tape, but I cannot find the part online. Chatting with customer service the part no is 3191948 but it is discontinued and she could not find an equivalent.

Anyone know what I can use? I was surprised something did not come with the glass top. I could use silicone caulk but that seems too bulky.

Thanks in advance for suggestions.
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denman  
#2 Posted : Tuesday, November 17, 2015 1:15:01 AM(UTC)
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denman

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I went to the Whirlpool site and looked up the manua;ls for your a unit in this series of cooktops and in a parts listing found the following.
Click on the picture for more info about the part.
Part number: AP3885168
Part number: AP3885168


Note that this does not attach it to the countertop. It just stops crud from getting under the unit.

UI think you heed a couple brackets to hold it to the countertop.
Part number: AP3963020
Part number: AP3963020


If you do not have it go to the Whirlpool website and under Support download an install manual.
THIS FORUM IS DEAD!!!!!!!
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